I find this article much more realistic about selling on auction sites than the NYT article (see June 15th Newsflash) about eBay University. The author sums it up as follows: eBay University is "less about the digital magic of Internet technology and more about the nuts-and-bolts of plain, old-fashioned retail selling: finding a product to sell, marketing it well and catering to your customers." http://www.pioneerplanet.com/docs/0618ebay.htm