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Auctionbytes-NewsFlash, Number 148 - August 26, 2001 - ISSN 1539-5065
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Consumers Distrust AOL, According to Gartner Survey
By Ina Steiner
AuctionBytes.com
August 26, 2001
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A new survey by Gartner shows that AOL Time Warner is the least trusted company on the Internet when compared to banks, brokerages, credit card companies, U.S. Postal Service, Amazon.com, large retailers, and Microsoft. "AOL earned very poor trust marks with 37% of all online consumers claiming a high level of distrust for the company," read the Gartner report about the study of online adult consumers. "This was a survey to gauge consumer attitudes towards companies they disclose personal and financial info to," a Gartner spokesperson told AuctionBytes. http://www.gartner.com
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