Auctionbytes-NewsFlash, Number 235 - January 09, 2002 - ISSN 1539-5065
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uBid Gears up Automated Customer Support
By Ina Steiner
AuctionBytes.com
Attenza will provide uBid.com with online customer service and support automation software. uBid.com is a leading retail auction and e-commerce marketplace and majority-owned operating company of CMGI, Inc. Attenza's Self-Service Portal will enable uBid to deliver more timely and relevant technical and product support through more than 70,000 content items across a range of formats including text, video tutorials and frequently asked questions (FAQs).
http://www.ubid.com
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