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EcommerceBytes-NewsFlash, Number 310 - May 06, 2002 - ISSN 1539-5065     | Next
eBay to Roll Out Changes to Checkout Feature
By Ina Steiner
EcommerceBytes.com
May 06, 2002




eBay said it will make changes to its Checkout feature over the next few weeks. eBay's Checkout feature is a tool that buyers use to complete their purchases. eBay will change the default shipping address to the one last used or the member's registration address, and a link will allow members to change their shipping address.

eBay will also allow members to change certain information in Checkout after they have completed the process, depending on payment method. Currently, members cannot make changes, even if they discover they have entered the wrong information. eBay said it will also make changes to enhance the look and feel of the Submit Payment and Total Requested pages.

Last October, eBay launched the Checkout feature, which led to confusion among buyers and sellers. Sellers had the option of using the automated features of Checkout, but all eBay buyers were confronted with the Checkout button upon winning an auction item. After weeks of confusion, eBay changed the feature so that buyers would only see the Checkout button for auctions when sellers chose to use the feature.

More information about eBay's checkout feature can be found at http://pages.ebay.com/checkout/faq.html.

In related news, eBay introduced a new look to the "Seller's Other Items" page. This page shows all of a seller's items, including "Buy It Now" fixed-price items. The new page will be similar to the current search and listings display, and will feature gallery images and the ability to sort.

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  • 'Checkout1 eBay's New Feature, Due Mid-October - October 01, 2001, Issue #173
  • eBay Warning: Problems with New Checkout Feature Ahead? - October 21, 2001, Issue #186
  • eBay Continues to Roll Out New Checkout Feature - October 23, 2001, Issue #188
  • eBay Listing Tools Don't Work with New Checkout Feature - October 25, 2001, Issue #190
  • Editorial: Does eBay's Checkout Feature Need Checking Out? - October 27, 2001, Issue #52
  • eBay News Update - October 29, 2001, Issue #192
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  • eBay Changes to Checkout - November 03, 2001, Issue #53
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  • Second Checkout Feature Behind the Grassy Knoll? - November 06, 2001, Issue #198
  • eBay Backs Down, Apologizes Over Checkout Feature - November 12, 2001, Issue #201
  • eBay Implements Changes to Checkout Feature - November 26, 2001, Issue #209
  • From the Editor - December 22, 2001, Issue #60
  • eBay to Roll Out Changes to Checkout Feature - May 06, 2002, Issue #310
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