EcommerceBytes-NewsFlash, Number 341 - June 22, 2002 - ISSN 1539-5065
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Andale, Inc., a provider of auction management tools and services for online sellers, today announced a new set of products designed to help its users analyze the online auction market. In addition to two revamped products, Andale Reports and Andale Desktop 2.0, the company announced two new products - Andale Feedback and Andale Research.
Andale's Feedback tool will monitor feedback received by users. Users will receive alerts of any negative feedbacks, display information on seller’s best business practices, and manage feedback. According to Andale's CEO, Munjal Shah, the tool will not only monitor and report on a user's eBay feedback, but will ultimately incorporate Yahoo! Feedback, Better Business Bureau ratings, as well as other metrics.
Andale's Research tool will provide users with information such as what products are hot, the best days and times to list, and will search to obtain statistics for certain products such as: units sold, total dollar amount of sales, and average selling price. The Research tool will also send alerts when prices pass a threshold a user defines. According to Shah, the data for Andale Research will be provided jointly by eBay and Andale.
Prices have not been finalized, but tentatively, the Research Tool will be $2.95/month, Feedback Tool will be $2.95, and Reports will be $19.95.
The announcements were made at the start of eBay Live, the first-ever worldwide community conference for eBay users.
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