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Auctionbytes-NewsFlash, Number 432 - November 26, 2002 - ISSN 1539-5065      | Next Story

Accenture to Power HP Store on eBay
By Ina Steiner
AuctionBytes.com
November 26, 2002
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HP will sell computers, printers, handhelds and servers on eBay using Accenture's Connection to eBay service. HP has opened a storefront on eBay and will initially offer refurbished products, primarily canceled orders and returned products that have never been removed from their original packaging.

HP will utilize Connection to eBay's Selling Strategy & Management solution, a cost-effective and easy-to-implement offering that includes all services associated with building eBay-specific assortment, pricing and listing strategies. Pre-sales customer service will provide Frequently Asked Questions (FAQ) and storefront policy pages that enhance the buyer experience, as well as e-mail management to handle customer inquiries. HP will also receive regular reports summarizing its eBay sales performance, volume, profit and customer service information.

Accenture's Connection to eBay service helps large and medium-sized companies sell their products effectively on eBay. "The HP Store opening is testament to the viability of eBay as a unique and untapped market for large companies," said Kevin Reedy, a partner in Accenture's Communications & High Tech group and the executive leading Connection to eBay. "Our service was specifically designed to help companies quickly and easily sell high volumes of inventory on eBay without significant investment."

Accenture's Connection to eBay, launched in May 2002, is an end-to-end service that offers companies everything from simple listings to inventory management, warehousing and logistics. Accenture promises the service will help sellers make more on each transaction than through traditional liquidation channels.

http://www.stores.ebay.com/hpfactoryoutlet


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