LiveOffice Corporation announced the latest version of LiveSiteManager, and said it now allows users to add an interactive instant messaging (IM) button to a variety of online promotions, including eBay and Yahoo! auction pages and email communications
Customers can click on the LivePresence button on the auction page or the email and, without downloading any software or installing an IM program such as Yahoo!, AIM, ICQ or MSN, the visitor is welcomed into an instant messaging session with a company or auction representative. LiveOffice said eBay sellers can add the button as HTML script to their personalized auction page, which does not violate any of eBay's policies.
The company said the latest version of LiveSiteManager provides functionality that was previously only available to companies with enterprise-sized IT budgets. Using LiveSiteManager, businesses of any size can now incorporate features into their online business, such as Web site traffic monitoring and statistics, desktop sharing and real-time online presentations.
http://www.livesitemanager.com