Agilent Technologies Inc. announced a new Agilent Advantage Assurance program for eBay sellers. An eBay seller may ship a pre-owned instrument to Agilent, where it receives an initial evaluation and then is fully calibrated by Agilent technicians. Once Agilent determines the unit meets its specifications, the seller is allowed to post the unit for sale on the eBay Web site. At the end of the listing duration, the instrument is shipped directly from Agilent to the winning bidder within 24 hours. Buyers are fully insured against all repair costs for 12 months. Also, should the instrument require repair during the first 12 months, it will receive a free calibration to ensure it meets all published specifications.
If the instrument fails to qualify, Agilent provides a price quote for the necessary repairs. The seller may either authorize the repairs or ask Agilent to return the instrument.
Sellers pay for shipment and for the renewable 12-month repair agreement. Sellers must have a minimum feedback rating of 20 and maintain a 98% positive feedback ratio.
http://www.ebay.com/agilent
