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Auctionbytes-NewsFlash, Number 742 - April 19, 2004 - ISSN 1539-5065
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New Tool for eBay Sellers: ThinkingVoice Launches Ecommerce CallActivator
By Ina Steiner
AuctionBytes.com
April 19, 2004
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ThinkingVoice announced a free-trial offer of its CallActivator callback application for ecommerce sites. By inserting a few lines of HTML code provided by ThinkingVoice, sellers can add live customer service on demand to their online-auction listings, Web site, outbound email messages and online advertisements.
With one click, buyers get direct access to online auction sellers. CallActivator eliminates the need for costly toll free numbers, sets up easily in seconds and works with any phone. Unlike other live voice CRM solutions, the ThinkingVoice service is a hosted model, requires no new hardware and software, has no set up fees and can be activated for a monthly fee of $4.95 plus usage.
ThinkingVoice ran a pilot program for eBay, Yahoo and Amazon PowerSellers during the holiday shopping season. eBay power seller, Aaron Price, effordables, said "Customers are usually blown away the first time they get the call back and are instantly speaking with me! But before they hang up they usually place a bid."
"Small and midsize businesses are looking for new ways to increase sales, improve customer satisfaction, reduce costs and compete head to head with big companies," said DC Cullinane, ThinkingVoice CEO. "We are proud to be the first communications service to offer any online business the opportunity to try CallActivator for free for 60 days or 50 minutes. It takes less than 3 minutes to activate an account, and by simply inserting a single line of HTML into any web page customers are one click away from speaking with online sellers. We are confident that they will see results."
http://www.thinkingvoice.com/startfreetrial
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