Here is the AuctionBytes online-auction news roundup for Friday, September 17, 2004.

Industry News & Trends

"eBay's Customer Service Lacking," By James Derk
CRM News, 09/14/04
http://www.crmbuyer.com/story/contact_centers/ebay-customer-service-36606.html

"EBay chief says women have opportunities on auction site," by Tom Walsh
Detroit Free Press, 9/14/04
http://www.freep.com/money/tech/ebay14e_20040914.htm

"Whitman praises women in business: Economic club series starts with eBay boss," by Alejandro Bodipo-Memba
Detroit Free Press, 9/15/04
http://www.freep.com/money/business/ebay16e_20040916.htm

"AIF Plans Major Summit on Women's Empowerment," by Richard Springer
India-West, 9/16/04
http://digbig.com/4bsab

Again, I ask, do politicians even know what eBay is?
"Edwards Mocks Cheney for EBay Comment: John Edwards Pokes Fun at Dick Cheney's Claim of EBay Influencing Economic Indicators in U.S." (AP)
ABCnews.com, 9/16/04
http://abcnews.go.com/wire/Politics/ap20040916_1506.html

"An eBay eDucation: E-commerce giant offers a university for users," by Bob Mims
The Salt Lake Tribune, 9/14/04
http://www.sltrib.com/business/ci_2413356

Weird, Unusual, Celebrity or Charity Auctions

"Outrage at eBay 'Bloody Sunday jacket,'" By Ciaran O'Neill
Belfast Telegraph, 9/1504
http://www.belfasttelegraph.co.uk/news/story.jsp?story=562075

"Schilling pushes online auction to benefit ALS group, Tgen"
Phoenix Business Journal, 9/15/04
http://phoenix.bizjournals.com/phoenix/stories/2004/09/13/daily34.html

Fraud, Privacy, Security Issues

"Board votes to dismiss teacher: She was accused of offering school district property for sale on eBay," by Beth Kormanik
The Times-Union, 9/16/04
http://www.jacksonville.com/tu-online/stories/091604/met_16655906.shtml

"Technician pleads guilty in ID theft case" (AP)
Sydney Morning Herald, 9/15/04
http://www.smh.com.au/articles/2004/09/15/1094927617027.html?oneclick=true

"Scammers use Gmail invite as phishing hook," by Jo Best
Cnet, 9/15/04
http://digbig.com/4brwt

Miscellaneous

"Amazon to Take Searches on Web to a New Depth," by John Markoff
New York Times, 9/15/04
Free registration required http://www.nytimes.com/2004/09/15/technology/15search.html

"Swiss Army Knife Meets the Kitchen Sink," By Chris Sherman
Search Engine Watch SearchDay, 9/15/04
http://searchenginewatch.com/searchday/article.php/3408081

"Bloomberg gift funds Princeton University dormitory," By Jessica Stahl
Packetonline.com, 9/14/04
http://digbig.com/4brqm