HostedSupport announced ezSupport for eBay, its new automated customer support solution customized specifically to the needs of eBay sellers. ezSupport for eBay helps sellers deal with the overwhelming volume of repetitive email questions from buyers by automatically answering 80 percent of incoming questions. HostedSupport says it is the only developer of automated customer support that has integrated into the eBay API to support "Ask the Seller a Question."

EzSupport for eBay is a web-hosted solution that can handle the typical questions received by sellers, and costs $9.95 per seat per month and is available on a month-to-month subscription basis. ezSupport for eBay supports Windows and Macintosh and is compatible with Internet Explorer, Mozilla, Firefox, Opera and Safari web browsers.

HostedSupport.com offers two products customized to eBay, ezSupport for eBay and ezSupport Lite for eBay, a free introductory solution that also integrates with "Ask the Seller a Question."

http://www.hostedsupport.com