Auctionbytes-NewsFlash, Number 1174 - December 16, 2005 - ISSN 1539-5065
Previous Story |
| Next Story
Overstock Auctions Eliminates Phone Support, Moves to Live Chat
By Ina Steiner
AuctionBytes.com
Reading AuctionBytes: Overstock Auctions Eliminates Phone Support, Moves to Live Chat
Overstock Auctions said it is moving all of its customer service representatives to a Live Chat platform to keep up with demand as the site grows. All auctions customers will be directed to a web page at www.auctions.overstock.com/help. The toll-free number will also refer Auctions customers to the page. There, customers will have the option to initiate a live-chat session with customer service representatives or email their request.
http://forums.auctions.overstock.com/viewtopic.php?t=11352
Email this story to a friend. Previous Story |
| Next Story
Related Stories
Overstock to Integrate Auction Results into Main Search - March 24, 2005, Issue #981
Overstock Auctions Adds Completed-Item Search, Integrated Search Is On the Way - May 13, 2005, Issue #1017
Overstock Auctions Sellers Form Affiliate Website - August 02, 2005, Issue #1076
Overstock Auctions Runs Referral Promotion with MySpace - August 03, 2005, Issue #1077
Overstock Reports Quarterly Financial Results - August 04, 2005, Issue #1078
Overstock Auctions Introduces Traffic-Tracking Tool - September 02, 2005, Issue #1099
Overstock Auctions Announces Loyalty Leader Program - September 15, 2005, Issue #1108
Overstock Auctions Expected to Release Management Features - October 11, 2005, Issue #1126
Traffic, High-Volume Sellers, Put Strain on Overstock Auctions - November 11, 2005, Issue #1149
Overstock Reports Auction Site Back on Track - November 18, 2005, Issue #1154
Overstock Auctions Compensates Sellers for Performance Issues - November 30, 2005, Issue #1163
Discuss this story in our forums.
