728_header.jpg (23748 bytes)
 Home   EB Blog   AB Blog   Letters   Podcasts   ABTV   Forums   EPIS   PR Service   Classifieds   Ecommerce EKG   Service Ratings   
  Subscribe    RSS Feeds    Twitter        Contact Us  Web Site  
Service Ratings 
   Auction Sites
   FP Marketplaces
   Inventory Management
   Payment Services
   Storefronts & Carts
   Sniping Services
   Wholesale/Dropshipping
   Email List Hosting
   Consignment Services
   Ecommerce EKG 
   Auction Calendar
   Collectors' Links
   eBay Promo History
   Bookshelf
   Fraud Resources
   Drop-Off Store Laws
   ABTV
   Ecommerce Resources
   Photo Tips
   Marketing Inserts
   Yellow Pages
   Advertising

EcommerceBytes-NewsFlash, Number 1202 - January 25, 2006 - ISSN 1539-5065     Previous | | Next
eBay - PayPal - Yahoo Auctions: Glitch Report
By Ina Steiner
EcommerceBytes.com
January 25, 2006




eBay reported that for a few hours on Monday, sellers listing with tools that use the API experienced intermittent errors when attempting to list. eBay pronounced the problem resolved on Monday at 10:10 pm PST (http://www2.ebay.com/aw/core/200601232209501.html).

eBay also announced that PayPal is experiencing a technical issue that causes some confirmed addresses to appear as unconfirmed to eBay buyers and sellers (http://www2.ebay.com/aw/core/200601241724001.html). Sellers who have set their preferences to block payments from buyers with unconfirmed shipping addresses were encouraged by eBay to turn this preference off temporarily to avoid blocking payments erroneously until the issue is resolved.

In a few cases, sellers may receive payments that do not include the buyer's shipping address. To expedite the transactions, eBay encouraged sellers to email buyers directly to get the shipping address.

Shipping to a confirmed address is one of the requirements for a transaction to qualify under the Seller Protection Policy (SPP). eBay said PayPal would treat eBay transactions occurring from 1/21 until this issue is fixed as eligible for SPP even if the shipping address is, or appears to be, unconfirmed. Sellers must still meet all other conditions of SPP, including the policy’s proof of delivery requirement.

More information about the Seller Protection Policy is available online (http://digbig.com/4gbnr).

Meanwhile, Yahoo posted an announcement that its auction service experienced a service disruption on Tuesday morning from 7-9 am PST due to a hardware problem that has since been resolved.

http://auctions.yahoo.com/phtml/auc/us/promo/announcements.html

You may quote up to 50 words of any article on the condition that you attribute the article to EcommerceBytes.com and either link to the original article or to www.EcommerceBytes.com.
All other use is prohibited.

Email Newsletter icon, E-mail Newsletter icon, Email List icon, E-mail List icon Sign up for our Email Newsletters

Email this story to a friend.

Previous | | Next

 EcommerceBytes Blog 
 AuctionBytes Blog 
 Letters to the Editor 
Related Stories 
Related Stories
  • eBay - PayPal - Yahoo Auctions: Glitch Report - January 25, 2006, Issue #1202
  • eBay Pronounces PayPal Glitch Resolved - January 27, 2006, Issue #1204
  • eBay Experiences Gallery Glitch - March 16, 2006, Issue #1238
  • Outage Affects eBay Users on Wednesday - March 23, 2006, Issue #1243


  • Discussion Forums 
    Have a question about buying or selling online? Want to get marketing or technical advice? AuctionBytes Discussion Forums are the place to come to get answers to your questions and get advice! Great tips - a refreshing change!

    Current Discussions:
     

    About Us      Privacy Policy      Link to Us      Partners      Our Writers      Write for Us      Press        Site Index

    Copyright 1999-. Steiner Associates LLC. All rights reserved.