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EcommerceBytes-NewsFlash, Number 1204 - January 27, 2006 - ISSN 1539-5065     Previous | | Next
eBay Updates Users on Policy Communication Initiative
By Ina Steiner
EcommerceBytes.com
January 27, 2006




In July 2005, eBay announced an initiative to improve how eBay communicates and enforces its policies. eBay's Vice President of Global Marketplace Policy Management Matt Halprin posted an announcement on Thursday updating users of progress made thusfar, including the following:

eBay staff rewrote policy pages in straightforward language to make them easier to understand and follow;

eBay created five online tutorials available for its Intellectual Property & VeRO, Shill Bidding, Fee Circumvention, Feedback, and Search & Browse Manipulation policies;

Last fall eBay changed PowerSeller eligibility requirements to include new thresholds on policy compliance, and removed some sellers who were repeat violators of eBay's policies from the PowerSeller program.

Halprin also announced a change that will be made in the Spring of 2006 to make it easier for eBay members to report suspicious activity of other members. eBay will add a "Report this Item" link at the bottom of every Item page. The link will bypass the "Contact Us" flow and take members to a list of possible reasons why a listing needs to be brought to eBay's attention.

Halprin ended his post by thanking members who report suspicious activity. "With more than 5 million active listings on any given day, we need - and truly appreciate - your help in keeping the marketplace safe."

http://www2.ebay.com/aw/core/200601261616502.html

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