eBay posted on its Systems Announcement Board that an issue with a network provider outside of eBay affected some members' use of the eBay site. Some members experienced problems using Selling Manager Pro and sign-in, the announcement stated.
Hani Durzy, eBay's Director of Corporate Communications, said of the problems, "I can confirm that the issue absolutely was with an outside network provider. We are not extending listings or issuing credits, as our Outage policy only applies to outages caused by problems rooted in our platform."