PayPal has added a feature to its Multi-User Access functionality. Multi-User Access is a permissions-based feature that allows business owners to give unique access levels to different employees within the same PayPal account.
PayPal has now added an additional multi-user access permission that will give account holders the ability to allow certain employees to speak to Support on behalf of their businesses. Formerly, only account owners were able to speak directly to PayPal Support, for security reasons. Sellers already using Multi-User Access will be able to view the new permission option immediately.
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