Sellers welcomed eBay's new Markdown Manager feature that allows them to put items on sale, but technical glitches are putting a damper on their enthusiasm. eBay notified developers of the problems, though it did not put an announcement on the Systems Announcement Board.
There are a number of ongoing issues with the "Markdown Manager" feature on the eBay.com site. Sales created through the API (which affects listings submitted via seller tools) are not becoming active at the scheduled time. Sellers also reported the opposite problem. A thread on the eBay Stores board relates sellers who put items for sale for a limited time, only to have the sale never end. "I had a one-day fashion jewelry sale on February 1st which never ended," wrote one seller.
An eBay moderator participating in the discussion thread informed sellers of a way to manually end sales: "In order to end your sale, you can go into the sale that hasn't ended, and hit "clear listings" at the bottom of the sale."
Once the feature is working correctly, it is likely to be popular. One seller happy with the Markdown Manager feature wrote, "If I had this tool prior to the 8/22 fee hike I would have used it to mark all my low ticket items down instead of deleting over 2,000 items from inventory."
