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Auctionbytes-NewsFlash, Number 1476 - February 16, 2007 - ISSN 1539-5065      Previous Story | | Next Story

Amazon.com Glitch Puts Competitors' Products in Seller Storefronts
By Ina Steiner
AuctionBytes.com
February 16, 2007
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Amazon.com announced it had a glitch that caused some product listings accessed via Seller Storefronts to display incorrect or unrelated offers from other sellers. Sellers on the Amazon discussion boards began discussing the problem on the Wednesday evening and were unsure if it was a glitch or a new policy. Storefronts should display a seller's Marketplace listings exclusively, but sellers complained they were seeing items from other sellers in their Storefronts.

One seller stated that he reported the issue to Amazon on Thursday morning and said he was told he was the first one to report the problem. An announcement about the problem was posted on February 15 at 10:10 AM. Sellers were relieved to learn it was not an intentional change.

http://www.amazon.com/gp/help/customer/display.html?nodeId=200041930

http://www.amazonsellercommunity.com/forums/thread.jspa?threadID=130579

http://www.amazonsellercommunity.com/forums/thread.jspa?threadID=130595


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