Subscribe    RSS Feeds    Twitter            Contact Us 
Web Site  
728_header.jpg (23748 bytes)
 Home   EB Blog   AB Blog   Letters   Podcasts   ABTV   Forums   EPIS   PR Service   Classifieds   Ecommerce EKG   Service Ratings   
Service Ratings 
   Auction Sites
   FP Marketplaces
   Inventory Management
   Payment Services
   Storefronts & Carts
   Sniping Services
   Wholesale/Dropshipping
   Email List Hosting
   Consignment Services
   Ecommerce EKG 
   Auction Calendar
   Collectors' Links
   eBay Promo History
   Bookshelf
   Fraud Resources
   Drop-Off Store Laws
   ABTV
   Ecommerce Resources
   Photo Tips
   Marketing Inserts
   Yellow Pages
   Advertising

EcommerceBytes-NewsFlash, Number 1488 - March 06, 2007 - ISSN 1539-5065     | Next
eBay Sellers Unable to Change Store Listings to Core due to Glitch
By Ina Steiner
EcommerceBytes.com
March 06, 2007




eBay sellers are reporting that they cannot port their Store items to the core auction marketplace. Because Store items generally don't show up in eBay.com core search results, sellers rely on auction listings to drive traffic to their Stores. One seller posted, "I will soon have nothing on auction as I have listings that expire every day and then I add more."

A reader who complained of the problem said she received an email from eBay with a work-around. The reason for the glitch, a customer service representative wrote her, was due to a timing issue caused by having just "updated servers in terms of Item Specifics."

The reader wrote in an email, "Also, add to that the fact that if you have had a store listing with multiple items and you've sold any of them, YOU CAN'T REVISE the listing in all situations. Then your only option is to end the listing, relist it which costs you another $.06 cents or more just to put it back into your store before you can send one item on to fixed or auction. I can't believe I am the only store owner screaming." She added, "I find it hard to believe they will still charge us the same monthly store charge when the store doesn't work as usual because THEY made a change!"

eBay did not respond to an email inquiry by press time.

http://forums.ebay.com/db2/thread.jspa?threadID=2000328068

You may quote up to 50 words of any article on the condition that you attribute the article to EcommerceBytes.com and either link to the original article or to www.EcommerceBytes.com.
All other use is prohibited.

Email Newsletter icon, E-mail Newsletter icon, Email List icon, E-mail List icon Sign up for our Email Newsletters

Email this story to a friend.

| Next

 EcommerceBytes Blog 
 AuctionBytes Blog 
 Letters to the Editor 
Related Stories 
Related Stories
  • Reports of eBay Problem with PayPal Verified Accounts - January 03, 2007, Issue #1444
  • eBay Third-Party Checkout Glitch Affects PayPal Transactions - January 15, 2007, Issue #1452
  • eBay Reveals More PayPal Glitches - January 16, 2007, Issue #1453
  • eBay Has Technical Problems with 'Markdown Manager' - February 08, 2007, Issue #1470
  • eBay Seller Joins Chorus of Complaints over Search - February 23, 2007, Issue #1481
  • eBay Sellers Unable to Change Store Listings to Core due to Glitch - March 06, 2007, Issue #1488
  • eBay Listing Tool Glitch Changes Listings to US-Only Shipping - March 06, 2007, Issue #1488
  • eBay Auction Listing Swings Remain a Mystery - March 12, 2007, Issue #1492
  • eBay Changes Best Offer, Glitch Affects Ability to Leave Feedback - March 14, 2007, Issue #1494
  • eBay's Changes 'Report this Item' Feature - March 20, 2007, Issue #1498
  • eBay Glitch Shows PayPal Payments 'Pending' - March 27, 2007, Issue #1503
  • eBay Extends Schedule of Weekly Technical Maintenance - March 29, 2007, Issue #1505
  • eBay Glitch Prevents FVF Refunds for Sellers - April 06, 2007, Issue #1511
  • eBay 'View Bids' Glitch Fixed - April 20, 2007, Issue #1521
  • Sellers Report eBay Billing Glitches, Possibly Related to T&S - May 25, 2007, Issue #1546
  • PayPal Outage Disrupts eBay, Online Sellers Friday - June 01, 2007, Issue #1551
  • eBay Reported 6-Hour PayPal Access Issue on Wednesday - June 21, 2007, Issue #1566
  • eBay 'Listing Designer' Glitch Wipes out Auction Photos - August 23, 2007, Issue #1606
  • eBay Cross-Promo Feature Not Working - August 29, 2007, Issue #1610
  • Glitch at eBay's PayPal Service Halts Subscription Payments - September 03, 2007, Issue #1613
  • eBay Screws up Seller Invoices Due to PayPal Glitch - September 05, 2007, Issue #1615
  • eBay Calls Glitch an Email Error - September 06, 2007, Issue #1616
  • PayPal Glitch Sends eBay Packages to Wrong Buyers - September 11, 2007, Issue #1618
  • eBay Confirms Glitch in Shipping Calculator - October 05, 2007, Issue #1636
  • eBay Shipping Calculator Faulty - October 29, 2007, Issue #1652
  • eBay Sellers: Sales Down Due to PayPal MOS Glitch - November 29, 2007, Issue #1674
  • eBay Confirms Shopping.com Glitch - December 28, 2007, Issue #1694


  •  

    About Us      Privacy Policy      Link to Us      Partners      Our Writers      Write for Us      Press        Site Index

    Copyright 1999-. Steiner Associates LLC. All rights reserved.