HostedSupport.com announced ezSupport for eBay v3.0, an upgrade to its customer support solution customized specifically to the needs of eBay sellers. The first 1,000 people who sign up for ezSupport for eBay v3.0 will receive it free of charge.
HostedSupport.com provides automated online customer support solutions for web businesses and eBay sellers. ezSupport for eBay v3.0 is an automated customer support solution that uses an eBay API to support eBay's "Ask Seller a Question" and "My Messages." It helps sellers deal with repetitive email questions from buyers by automatically answering 80 percent of incoming questions.
HostedSupport CEO Steve Yeich said, "The new version of ezSupport for eBay allows sellers to import all POP email and all questions and other buyer communication from My Messages. This means sellers don't have to check multiple locations to ensure they've read all buyer email. ezSupport for eBay provides a single, centralized location for all buyer communication."
Yeich also said that since buyers are getting questions answered faster, sellers are getting more positive feedback, saying it has significantly improved their feedback scores.
ezSupport for eBay v3.0 is priced at $39.95 per seat per month and is available on a month-to-month subscription basis. It supports Windows and Macintosh and is compatible with Internet Explorer, Mozilla, Firefox, and Safari web browsers. In addition to ezSupport for eBay, HostedSupport.com offers ezSupport, an automated online customer support solution that works with any website.
http://www.hostedsupport.com
