AuctionBytes has published an interview with OnState cofounder and CEO Pat Kelly as part of its Ecommerce Industry Soundbytes podcast series.

OnState provides new generation call center solutions and was created to give small, medium and large businesses a simple, low-cost, and scalable call center and customer contact-management solution. Kelly explains OnState ACD for Skype, the company's flagship product, and gives examples of customers who are using the service to take their businesses to new levels.

Podcast:
http://tinyurl.com/2j8255