Subscribe    RSS Feeds    Twitter            Contact Us 
Web Site  
728_header.jpg (23748 bytes)
 Home   EB Blog   AB Blog   Letters   Podcasts   ABTV   Forums   EPIS   PR Service   Classifieds   Ecommerce EKG   Service Ratings   
Service Ratings 
   Auction Sites
   FP Marketplaces
   Inventory Management
   Payment Services
   Storefronts & Carts
   Sniping Services
   Wholesale/Dropshipping
   Email List Hosting
   Consignment Services
   Ecommerce EKG 
   Auction Calendar
   Collectors' Links
   eBay Promo History
   Bookshelf
   Fraud Resources
   Drop-Off Store Laws
   ABTV
   Ecommerce Resources
   Photo Tips
   Marketing Inserts
   Yellow Pages
   Advertising

EcommerceBytes-NewsFlash, Number 1663 - November 13, 2007 - ISSN 1539-5065     | Next
eBay Australia Launches Controversial Payments Policy
By Ina Steiner
EcommerceBytes.com
November 13, 2007




In late October, eBay Australia began requiring all sellers to adhere to a Misleading and Discouraging Payments policy. eBay said the purpose of the policy was to make clear for buyers what acceptable payment options are available to them up front, and what buyer protection may be applicable.

The policy states that sellers must not selectively offer payment methods to buyers or discourage buyers from using any of the payment methods offered in their listings. "For example, a seller that accepts credit card payments cannot say that they only accept them for items over a certain value; similarly a seller offering PayPal cannot say it's available for international purchases only."

The policy has some sellers upset that it does not let them exclude money orders from outside Australia without also excluding money orders from buyers located in Australia.

Kevin Tyerman, who has been selling on eBay since January 1998, said that for many Australian sellers, accepting international checks is not viable - in some country areas the local banks simply will not accept them. "But," Tyerman wrote, "by this policy if an Australian seller accepts cheques from Australian buyers, they must now accept cheques from foreign buyers, regardless of whether they can actually bank them. Similarly, I simply can not cash foreign postal money orders here, but if this policy is enforced, I must accept them if I accept postal money orders from Australian buyers."

Tyerman believes the new policy is designed to force sellers to use and encourage PayPal as the only form of payment. "Effectively for most Australian sellers who offer their goods internationally, by being forced to accept the same forms of payment from International buyers, cheques, money orders and possibly direct bank deposit are all made into unviable payment options by this policy."

An eBay moderator posted some FAQs on a discussion board, including a statement that sellers could request that any money orders or checks be in Australian currency only, "as long as you clearly specify this within your listing" (http://tinyurl.com/2o9y9c).

http://www2.ebay.com/aw/au/200710021700582.html

You may quote up to 50 words of any article on the condition that you attribute the article to EcommerceBytes.com and either link to the original article or to www.EcommerceBytes.com.
All other use is prohibited.

Email Newsletter icon, E-mail Newsletter icon, Email List icon, E-mail List icon Sign up for our Email Newsletters

Email this story to a friend.

| Next

 EcommerceBytes Blog 
 AuctionBytes Blog 
 Letters to the Editor 
Related Stories 
Related Stories
  • eBay Changes UK Listings Exposure on eBay.com - February 19, 2007, Issue #1477
  • eBay UK Sellers Face More Competition and Less Exposure - March 09, 2007, Issue #1491
  • eBay Acquires Stake in Turkish Marketplace - May 04, 2007, Issue #1531
  • eBay and Sanook to Launch New Site in Thailand - May 28, 2007, Issue #1547
  • UK Sellers Boxed In by eBay Global-Trading Policies - May 29, 2007, Issue #1548
  • eBay to Move Australian Site to New Platform - May 30, 2007, Issue #1549
  • eBay Australia Ads: Make Shopping Exciting - June 25, 2007, Issue #1568
  • eBay Boosts Asia Presence with Launch of Vietnamese-Language Site - June 28, 2007, Issue #1571
  • eBay Slashes Fees in Germany - September 05, 2007, Issue #1615
  • eBay Australia Launches Postage Calculator - November 09, 2007, Issue #1661
  • eBay Australia Launches Controversial Payments Policy - November 13, 2007, Issue #1663
  • eBay Looks for Growth with Yahoo Japan Deal - December 04, 2007, Issue #1677
  • Auctioneers Agency Wants to Close eBay France - December 04, 2007, Issue #1677


  •  

    About Us      Privacy Policy      Link to Us      Partners      Our Writers      Write for Us      Press        Site Index

    Copyright 1999-. Steiner Associates LLC. All rights reserved.