Alibaba.com opened an office in Taipei, Taiwan, its fourth functional office outside mainland China. Alibaba.com's three websites - for global trade, domestic trade in mainland China and trade with Japan - collectively form a business community of close to 30 million registered users from over 240 countries and regions.
Alibaba.com said the new Taipei office will be able to better serve its 40,000 local members and enable more small and medium-size enterprises in Taiwan to grow their business through ecommerce. The company recently launched its Gold Supplier membership package in Taiwan. The paid service enables suppliers to gain more exposure to buyers on Alibaba.com's international marketplace by providing them with a premium storefront, priority placement in search results and high quality customer service.
The Taipei office will provide local customer service, marketing and sales support, as well as conducting offline education and training for its Taiwan customers. Currently, Alibaba.com has about 2,000 paying members in Taiwan. Alibaba.com called Taiwan a priority market and said it is committed to bringing global trade opportunities to Taiwan businesses.