eBay sellers who wanted to launch listings in the new 30-day Fixed-Price format on Tuesday were disappointed to learn that many listing tools did not yet support the new format - including eBay's own Turbo Lister. eBay made available a new version of the software with the new functionality at 4:15 pm Eastern, 13 hours after eBay launched the new format on the site. Sellers must upgrade to the new version of the software if they wish to use it to list in the new format.
Sellers posting on eBay's Turbo Lister discussion board reported that Item Specifics disappeared after downloading the new version of the software, requiring them to edit the product attributes back in to listings. Other sellers reported the software was overriding their return policy settings.
One eBay Store owner noted on Tuesday evening that the duration options for moving an item from Store inventory into the new 30-day format were 3 days, 5 days, 7 days, 10 days, 40 days and 2147483647 days. "eBay is really optimistic if they think they'll last that long," she joked.
But other sellers were not amused when they learned that all fixed-price listings would be pushed to the bottom of "Time Ending Soonest" search results. "Best Match" is the default sort order, but many eBay shoppers choose to sort by Time Ending Soonest.
eBay posted on a discussion board on Friday that the time would no longer be displayed for Fixed Price items. "This will highlight and distinguish Fixed Priced items from Auction in the search results," the eBay moderator wrote, adding:
In the New Search Experience, time will also be far less significant factor for Fixed Price Items in the Best Match sort. As you may already know, one of the ways we are highlighting Fixed Price items, as announced on August 20th, is to increase exposure in the Best Match Sort for multi-quantity Fixed Price Items that have recent sales. Fixed Price items will no longer gain increased exposure for time ending as Auctions do.
Most of the sellers responding to the post saw the change as negative. But by Tuesday evening, a few saw a positive side to the change, wondering if auctions appearing at the top of the Timing Ending Soonest sort would result in a "revival in old-fashioned bidding."
Finally, some sellers had been unaware that the feature fees had changed under the new fee structure. For example, subtitles go from 50 cents to $1.50 for the new format. And the Bold feature, formerly $1, is now twice as much ($2) for auctions and regular fixed-price listings, and is four times higher ($4) for the new 30-day Fixed-Price format.