PayPal sent an email to eBay users to inform them it was eliminating some to the automatic emails it sends to buyers and sellers after transactions. All transaction details will continue to show up in sellers' PayPal accounts for record keeping.
Sellers who use the emails to trigger actions, such as sending customer communications, must implement a new system, and may use PayPal Instant Payment Notifications (paypal.com/ipninfo) to assist them. The changes will take effect on February 11, 2009. Emails PayPal is discontinuing include the following:
The email you receive when you cancel an order (Merchant cancel email: ID# PP594)
The email your customer receives when you cancel an order (Buyer void email: ID# PP592)
The email you receive when funds move out of your customer's PayPal account (Merchant capture email: ID# PP593)
The email your customer receives when funds move out of their PayPal account (Buyer capture email: ID# PP591)
The email you receive after you initiate a refund to a customer (Merchant refund email: ID# PP286)
The link to learn more is the PayPal URL followed by /discontinuedemails.
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PayPal sent an email to eBay users to inform them it was eliminating some to the automatic emails it sends to buyers and sellers after transactions. All transaction details will continue to show up in sellers' PayPal accounts for record keeping. 