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EcommerceBytes-NewsFlash, Number 2256 - April 01, 2010 - ISSN 1539-5065     Previous | | Next
eBay Says It's Up to Google to Display Listings in Search Results
By Ina Steiner
EcommerceBytes.com
April 01, 2010




eBay sellers worried about whether their listings appear in Google search results are concerned as eBay converts Store listings to Fixed Price listings. During eBay's Town Hall Meeting on Wednesday, a seller asked, "Now that Store format listing has gone away, will eBay be submitting fixed price listings to Google Product Search? If so, will this be for all fixed-price listings, or just for Store owners?"

An eBay manager named Nick who was on hand to answer questions said eBay currently submits all fixed-price listings to Google on at least a daily basis. However, he said, "just because we get all of the information over to Google, doesn't mean that Google is required to surface that information when sellers search on Google. So it's really up to them (Google) at that point, and they make - who knows how they make their decisions of what surfaces and what doesn't. But that said, we have a team here that works very closely with Google, you know, weekly meetings, that are constantly looking to optimize those features for our sellers."

Google changed the way marketplace listings can be submitted to Google Product Search last year, so eBay sellers must rely on eBay to submit their listings to Google. In last night's Town Hall meeting, eBay again said it is doing all it can, and any problems stem from Google's side.

The relationship between eBay and Google became rocky over the years as Google increasingly encroaches on eBay's territory. Google recently hired a top executive away from eBay to head its ecommerce initiative.

AuctionBytes live-blogged the eBay Town Hall event, read the notes and post a comment on the AuctionBytes Blog

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