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EcommerceBytes-NewsFlash, Number 2294 - May 25, 2010 - ISSN 1539-5065     Previous |
eBay's ProStores Web Hosting Service Experiencing Outage
By Ina Steiner
EcommerceBytes.com
May 25, 2010




eBay's ProStores is experiencing an outage that appeared to start as early as 4 am this morning. Online sellers use the service to host their independent websites, which are inaccessible due to the outage. Merchants report they are unable to gain access to their sites or administration pages.

Sellers are communicating via Twitter about the problem since the discussion boards are also hosted on the ProStores servers. One seller tweeted, "Naturally, I can't easily look up the phone number for ProStores support, because it's listed on their site, which is also down. Arghhh!"

UPDATE: ProStores is back online this morning. The company posted about the issue on its Announcement Board: "ProStores Staff is aware of a connection issue currently being experienced on the ProStores platform. Staff are currently working to address the issue. Should any additional information become available, this announcement will be updated. Thank you for your patience as we work to resolve this issue." As of 11:20 am EST, ProStores.com is accessible, but there are access issues with individual stores.

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  • Storm Causes Outage of Merchant Websites Hosted on eBay's ProStores - January 20, 2010, Issue #2205
  • eBay's ProStores Ecommerce Solution Adds Analytics - April 29, 2010, Issue #2276
  • eBay's ProStores Sees 35% Rise in Same-Store Sales in 2009 - May 10, 2010, Issue #2283
  • eBay's ProStores Web Hosting Service Experiencing Outage - May 25, 2010, Issue #2294
  • ProStores Launches Version 10 of Ecommerce Solution - August 03, 2010, Issue #2339
  • eBay's ProStores Web-Hosting Service Experiences Technical Issues - October 08, 2010, Issue #2387
  • eBay's ProStores Adds e-Gift Cards and Wish List Feature - October 20, 2010, Issue #2395
  • eBay's ProStores Outages Impact Merchant Stores on Wednesday - December 23, 2010, Issue #2441
  • eBay Raises ProStores Fees, Eliminates eBay PowerSeller Discounts - March 30, 2011, Issue #2510


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