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EcommerceBytes-Update, Number 77 - August 25, 2002 - ISSN 1528-6703

This & That
1) Keyword Spamming
By Ina Steiner

eBay has scheduled a workshop called "Trust & Safety Keyword Spamming Overview" to be held on Monday, August 26th, from 13:00 PDT to 15:00 PDT.

eBay Trust & Safety staff members will discuss eBay's Keyword Spamming guidelines, as well as the many forms that Keyword Spamming may take.

Instructions on finding the workshop: Workshops are hosted in discussion threads on the Workshop board. To get to the Workshops Board, first click "Community," then "Chat" in the Navigation Bar. Scroll down, and you'll find the link to the threaded Workshop board on the left side of the page.

2) Send Photos in Emails (Not as attachments)
By Ina Steiner

This is a very handy service from Bellamax. You can email a photo that is contained in the body of the email. Usually people send files as attachments, and sometimes the recipient has trouble opening up the attachments and viewing them. Try it yourself at: http://email.bellamax.com.

3) Workers Surf the Net on Company Time
By Ina Steiner

According to research conducted by employee management firm Websense Inc., 67 percent of respondents confessed to visiting Web sites for personal reasons during working hours. The survey, conducted by Harris Interactive, polled 305 employees. Here are sites people are visiting from the workplace:

  • Shopping: 24 percent
  • News: 23 percent
  • Pornography: 18 percent
  • Gambling: 8 percent
  • Auctions: 6 percent

Source: "Web Addiction on the Rise," by Gretchen Hyman, SiliconValley.com, 8/21/02 http://siliconvalley.internet.com/news/article.php/1450351

4) Survey Shows Collectors Lack Awareness over Insurance Coverage
By Ina Steiner

Many collectors may not know if they have adequate insurance coverage on their prized possessions, according to a survey conducted by an insurance company. Chubb Group of Insurance Companies conducted the survey at an Antiques Roadshow event held in Cleveland in June. More than 1,200 people were polled.

When asked what they would do if they discovered their antique or collectible was worth thousands of dollars, 78 percent said they would make sure the item was properly insured, 4 percent said they would not insure the item and 18 percent were not sure what they would do.

"While we were delighted to reaffirm that most people consider insurance important in protecting their valuable assets, I'm afraid that they may not know if they have adequate coverage," said Mary Ann Avnet, a vice president of Chubb & Son and marketing manager for Chubb Personal Insurance.

"Last year's survey of Roadshow attendees in six cities showed that many people do not know the limitations of their coverage. They are not aware that their insurance policy may pay to replace an antique with a new version of the same item. For example, if an antique rocking chair worth thousands of dollars is lost or damaged, it may be replaced with a new replica antique rocker worth a fraction of the cost of the antique. Furthermore, if they lose a piece of jewelry or accidentally break a rare glass vase, they may find that their policy does not cover mysterious disappearance or accidental breakage claims."

Avnet advises owners of valuable possessions to ask their insurance agents to explain the full scope of their coverage. "Just calling your agent and asking if the item is covered under the policy is not going far enough," she said. "You need to ask whether there are limitations and on what basis a claim will be paid."

http://www.Chubb.com/personal

http://www.pbs.org/antiques

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