Someone on the OTWA forum (http://digbig.com/3wde) pointed out a service USPS is rolling out called "Business Line." It allows businesses to get a special card that lets them stand in a separate line at the post office. I called USPS customer service for more information. The rep told me the service, which started in June 2003, isn't in our area yet. If anyone has any experience with this, let me know.

Here's what the USPS Web site says (not very enlightening):

Whether you work at a local retail shop or are an owner of an online business, as a business person your shipping needs are probably different than a residential customer. That's why we've created the US Postal Service Business Line - to serve customers like you, that require more personalized service.

At the US Postal Service Business Line window, you can take advantage of the personalized service you'll receive from a specialized retail sales and service associate that can: Offer customized shipping advice and information to better meet your needs;

Help you mail and send packages more efficiently;

Provide you with solutions for reaching your customers more effectively;

Show you how you can build stronger relationships with your customers;

For a location near you contact 1-800-ASK-USPS (1-800-275-8777).