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EcommerceBytes-Update, Number 132 - December 05, 2004 - ISSN 1528-6703     Previous |

AuctionBytes Soundoff: Letters from Readers

Hello Ina,
You've probably heard all you wanted to about eBay's feedback, but I scrolled through a lot of the comments, and there are a few comments I did not see.

On the subject of limiting feedbacks from same trading partners - I believe this was done in order to avoid manipulating feedback. Two people could buy/sell a number of inexpesive items in order to build up a high number. Some of the unscrupulous sellers/buyers could then use this high number to present a good picture to an unsuspecting eBayer, and then de-fraud them. Perhaps there should be some column - besides positive ratings that could carry additional feedbacks from repeat trading partners, or comments from non-transactional eBayers. Maybe it could be some sort of extra credit.

One of the comments was from a buyer who complained that there is no reason for sellers to wait to leave feedback, once they have received payment. I realize payment is the primary area of concern, but buyer conduct if they are dissatisfied can be cause for a negative feedback. (That is not limited to feedback extortion, but could involve harassment of seller, unreasonable demands for refunds, etc.)

I like the idea of points for various aspects of the transaction, resulting in a final grade or rating. Thank you for taking on this difficult subject, and also for taking the time to read my comments.
Regards,
Carol

********

Hi Ina,
I just tried that Fast Photo trial copy and it is wonderful. My goodness - I plan on buying this software. Beautiful photos! Thanks for passing along.
Pat


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  • AuctionBytes Soundoff: Letters from Readers - August 08, 2004, Issue #124
  • AuctionBytes Soundoff: Letters from Readers - December 05, 2004, Issue #132


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