728_header.jpg (23748 bytes)
 Home   EB Blog   AB Blog   Letters   Podcasts   ABTV   Forums   EPIS   PR Service   Classifieds   Ecommerce EKG   Service Ratings   
  Subscribe    RSS Feeds    Twitter        Contact Us  Web Site  
Service Ratings 
   Auction Sites
   FP Marketplaces
   Inventory Management
   Payment Services
   Storefronts & Carts
   Sniping Services
   Wholesale/Dropshipping
   Email List Hosting
   Consignment Services
   Ecommerce EKG 
   Auction Calendar
   Collectors' Links
   eBay Promo History
   Bookshelf
   Fraud Resources
   Drop-Off Store Laws
   ABTV
   Ecommerce Resources
   Photo Tips
   Marketing Inserts
   Yellow Pages
   Advertising

EcommerceBytes-Update, Number 195 - July 22, 2007 - ISSN 1528-6703     | Next

From the Editor

By Ina Steiner
EcommerceBytes.com

July 22, 2007
 



eBay revealed on Wednesday that globally, across the board, listings declined 6 percent in the second quarter of 2007 compared to the same quarter last year, while Gross Merchandise Volume (GMV) grew 9 percent (taking out the effect of currency exchange). Store listings were down 25 percent, and core listings were down 2 percent.

In the U.S., listings fell by 8 percent while GMV grew 10 percent.

GMV is not eBay's revenue - it is the value of items sold on the site. In other words, the sellers' gross revenue. Meanwhile, eBay's gross revenue from its Marketplaces business grew 26 percent year-over-year, which it attributed to the following:

  • continued strength in non-GMV businesses, such as Shopping.com, Rent.com, classifieds, and advertising;
  • the recently acquired StubHub tickets business, "which features a higher take rate than our eBay platform";
  • eBay's joint ventures in China and Taiwan, "where we're no longer recognizing local GMV, because we now hold a minority interest";
  • the format of the vehicles business, which has been shifting: "While GMV for vehicles is slowing, we are monetizing this business through other platforms such as our classifieds business, and our local motors format";
  • pricing actions taken in the last 12 months.

I played around a bit with the numbers on the AuctionBytes blog (http://blog.auctionbytes.com). Please jump in and add your comments. I'd love to see your theories on why listings are down. And why, if listings are down, GMV is up.

During a conference call with analysts after releasing second quarter financials, eBay CEO Meg Whitman said eBay will release in the next 6 months more changes to the site than it has over the past several years. If you're like me, you cringed upon hearing this, but we've already seen plenty of changes and have heard about some of the changes yet to come.

AuctionBytes is surveying readers to find out what sellers think of the changes. The survey also polls eBay sellers on how their businesses have fared over the past 2 years. If you are an eBay seller, please take a few minutes to take the survey. Aggregated results will be published in a future issue (individual responses will not be revealed).
http://tinyurl.com/34sg2l
Note that if you've already taken the survey because you read about it in AuctionBytes Newsflash or in the Blog, the survey link will take you to a thank you page.

We received 184 comments on the AuctionBytes blog about a recent article in AuctionBytes Newsflash written by David. And what's striking is not only the quantity of comments, but the quality. People are sharing their own experiences, their thoughts about what is going on and how they are coping with some of the challenges they are facing as online sellers. If you do one thing this summer, read the article and then go to the blog and read all the comments from your colleagues (and leave your own comments). This is rich data - think of it as free market research:

Article, "Data Points to Problems on eBay.com":
http://www.auctionbytes.com/cab/abn/y07/m07/i02/s00

Blog post, "eBay Users Spending Less Time on Site":
http://tinyurl.com/2tjgpf

After reading the article, one reader named Pam wrote that, "While it was interesting to see all the analysis of eBay's ups and downs and of what eBay has done for or to sellers, it doesn't answer the crucial questions: What the heck has happened to all the buyers? Where have they gone, and why? In theory, the reduced number of sellers in my category - less competition - should benefit me in increased sales. It hasn't. Why? Has there been any study of this done?"

Indeed, eBay's claims during its Wednesday conference call that it is seeing higher Average Selling Prices and conversion rates have many people puzzled.

eBay has conducted research into buyer behavior on its site, and you can see some of the slides that were presented to developers in June on Buyer Research (Note that this is a link to a PDF file):
http://pages.ebay.com/devcon/Resnick_LessonsfromeBayBuyerResearchFINAL.pdf

If you'd like to add your thoughts on any of these issues, you can leave a comment on the blog, or you can call the AuctionBytes Hotline toll-free at 1-877-222-0856. We have a new podcast in which sellers answer the questions, "What is the single biggest challenge that you face as an online seller?" and, "What are the best and worst policies or features eBay has implemented over the past 2 years?" (http://podcast.auctionbytes.com).

Learn more about the AuctionBytes hotline here: http://www.auctionbytes.com/cab/pages/hotline.

Thanks for reading, and I hope you are enjoying the summer.

About the author:

Ina Steiner is co-founder and Editor of EcommerceBytes and AuctionBytes.com and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @auctionbytes and send news tips to ina@ecommercebytes.com.


You may quote up to 50 words of any article on the condition that you attribute the article to EcommerceBytes.com and either link to the original article or to www.EcommerceBytes.com.
All other use is prohibited.

Email Newsletter icon, E-mail Newsletter icon, Email List icon, 
E-mail List icon Sign up for our Email Newsletters

Email this story to a friend.

| Next



 EcommerceBytes Blog 
 AuctionBytes Blog 
 Letters to the Editor 
Related Stories 
Related Stories
  • Question of the Day - November 06, 1999, Issue #1
  • Future Editorial Topics for AuctionBytes.com (Print Newsletter): - November 06, 1999, Issue #1
  • Letter from the Editor - November 19, 1999, Issue #2
  • AuctionBytes.com News - November 19, 1999, Issue #2
  • Question of the Day - November 19, 1999, Issue #2
  • From the Editor - December 05, 1999, Issue #3
  • Question from a Reader - December 05, 1999, Issue #3
  • AuctionBytes.com Question of the Week - December 05, 1999, Issue #3
  • Revising your Auction Description - December 05, 1999, Issue #3
  • From the Editor - December 19, 1999, Issue #4
  • Question from a Reader - Going Going Gone Auctions - December 19, 1999, Issue #4
  • AuctionBytes.com Question of the Week - December 19, 1999, Issue #4
  • AuctionBytes.com Question of the Week - January 09, 2000, Issue #5
  • From the Editor - January 23, 2000, Issue #6
  • AuctionBytes.com Question of the Week - January 23, 2000, Issue #6
  • Letter to the Editor - February 07, 2000, Issue #7
  • AuctionBytes.com Reader Questions - February 07, 2000, Issue #7
  • Letters to the Editor - February 20, 2000, Issue #8
  • AuctionBytes.com Reader Question - February 20, 2000, Issue #8
  • From the Editor - March 05, 2000, Issue #9
  • AuctionBytes.com Reader Question - March 05, 2000, Issue #9
  • From the Editor - March 26, 2000, Issue #10
  • AuctionBytes.com Reader Question - March 26, 2000, Issue #10
  • From the Editor - April 11, 2000, Issue #11
  • AuctionBytes.com Reader Question - Sniping Elimination? - April 11, 2000, Issue #11
  • From the Editor - April 23, 2000, Issue #12
  • AuctionBytes.com Reader's Question - April 23, 2000, Issue #12
  • AuctionBytes.com Reader's Question - May 07, 2000, Issue #13
  • AuctionBytes.com Reader Question - May 21, 2000, Issue #14
  • From the Editor - June 04, 2000, Issue #15
  • AuctionBytes.com Reader Question - June 04, 2000, Issue #15
  • From the Editor - June 18, 2000, Issue #16
  • Letters from Reader-Automotive Auction Sites & Brokering Items - July 02, 2000, Issue #17
  • Beware Charity Auctions - July 02, 2000, Issue #17
  • Products and Services - July 16, 2000, Issue #18
  • From the Editor - August 06, 2000, Issue #19
  • Contest Winners!! - August 06, 2000, Issue #19
  • From the Editor - August 20, 2000, Issue #20
  • Letters from Readers - September 10, 2000, Issue #21
  • From the Editor - September 24, 2000, Issue #22
  • Stake Your Claim! - September 24, 2000, Issue #22
  • From the Editor - October 08, 2000, Issue #23
  • From the Editor - October 22, 2000, Issue #24
  • Letter from Reader - November 05, 2000, Issue #25
  • From the Editor - December 03, 2000, Issue #27
  • TAG Notes Daily Auction Newsletter - January 07, 2001, Issue #29
  • From the Editor - January 21, 2001, Issue #30
  • eBay's Gears Up for Sunday's Super Bowl, Reveals Silly Survey Results - January 22, 2001, Issue #2
  • Letters from Reader - February 04, 2001, Issue #31
  • 'Shields Up,' Scotty! - February 18, 2001, Issue #32
  • African Art Makes Its Way Across the Atlantic - February 18, 2001, Issue #32
  • Earthquake Rocks Seattle, Washington - February 28, 2001, Issue #30
  • From the Editor - March 18, 2001, Issue #34
  • From the Editor - April 01, 2001, Issue #35
  • Okay, This Isn't Auction News, But,... - April 04, 2001, Issue #55
  • From the Editor - April 22, 2001, Issue #36
  • AuctionBytes Message Boards - May 06, 2001, Issue #37
  • From the Editor - May 20, 2001, Issue #38
  • From the Editor - June 03, 2001, Issue #39
  • Buying & Selling Online - June 03, 2001, Issue #39
  • Why Not Run Another Online Auction Story? - June 03, 2001, Issue #39
  • eBay Low-Life - Too Bad to Be True?! - June 24, 2001, Issue #109
  • From the Editor - July 01, 2001, Issue #41
  • From the Editor - July 15, 2001, Issue #42
  • New England Guide to Shows & Auctions - July 15, 2001, Issue #42
  • Lessons of an eBay Virgin - August 01, 2001, Issue #131
  • 'Open Up' to Auction News - August 05, 2001, Issue #43
  • Truck from Summer Movie Offered on BidBay - August 12, 2001, Issue #138
  • From the Editor - September 02, 2001, Issue #45
  • BidBay Offers 'Jay and Silent Bob Strike Back' Van - September 03, 2001, Issue #154
  • HP and Compaq to Merge - September 04, 2001, Issue #155
  • Events in September - September 09, 2001, Issue #46
  • The Photo Review to Hold Annual Benefit Auction on November 3rd - September 20, 2001, Issue #166
  • Arab Sheikh Donates $5 Million to U. S. Disaster Relief Efforts - September 24, 2001, Issue #168
  • Butterfly Ballots Banned in Florida, Machines to go up on eBay - September 26, 2001, Issue #170
  • Two Boston Area Auctions Today (September 30, 2001) - September 30, 2001, Issue #48
  • Events Calendar for October - September 30, 2001, Issue #48
  • AuctionBytes Forum Roundup! - September 30, 2001, Issue #48
  • 'Pooh'-py Underwear - September 30, 2001, Issue #172
  • From the Editor - October 21, 2001, Issue #51
  • USPS to Mail Postcards This Week - October 21, 2001, Issue #51
  • Discount Shoppers Turn to eBay - October 22, 2001, Issue #187
  • Half.com Warns of Shipping Delays - October 23, 2001, Issue #188
  • eBay Investor WebCast - October 28, 2001, Issue #52
  • BOOKS! - October 28, 2001, Issue #52
  • Halloween Chat for Collectors - October 30, 2001, Issue #193
  • New Episode of 'Flea Market Finds with the Kovels' - November 06, 2001, Issue #198
  • Boston-Area Toy Auction - November 11, 2001, Issue #54
  • Tech Problems: Life on the Internet - November 11, 2001, Issue #54
  • From the Editor - November 11, 2001, Issue #54
  • From the Editor - November 18, 2001, Issue #55
  • From the Editor - December 02, 2001, Issue #57
  • From the Editor - December 09, 2001, Issue #58
  • New Packing & Shipping Forum - December 09, 2001, Issue #58
  • Letter to the Editor - December 09, 2001, Issue #58
  • From the Editor - December 16, 2001, Issue #59
  • Signature File - December 16, 2001, Issue #59
  • Letter to the Editor - December 16, 2001, Issue #59
  • Letters to the Editor - December 23, 2001, Issue #60
  • Robertson Stephens Downgrades eBay; Deutsche Bank Maintains 'Buy' Rating - January 02, 2002, Issue #230
  • Will Elvis Bring Luck to Fans? - January 07, 2002, Issue #233
  • Taking Down the Christmas Tree - January 09, 2002, Issue #234
  • eBay to Release Q4 Results Tuesday - January 14, 2002, Issue #237
  • From the Editor - February 03, 2002, Issue #63
  • From the Editor - February 17, 2002, Issue #64
  • Letters to the Editor - February 17, 2002, Issue #64
  • From the Editor - March 03, 2002, Issue #65
  • More Email Address Changes - March 03, 2002, Issue #65
  • Collectibles Extravaganza Hits Boston Today (March 3) - March 03, 2002, Issue #65
  • From The Editor - March 17, 2002, Issue #66
  • Miscellaneous Updates - March 17, 2002, Issue #66
  • Letters from Readers - March 17, 2002, Issue #66
  • From the Editor - April 07, 2002, Issue #67
  • Letters from Readers - April 07, 2002, Issue #67
  • From the Editor - April 21, 2002, Issue #68
  • Buyer’s Market Classifieds - April 21, 2002, Issue #68
  • Letters from Readers - April 21, 2002, Issue #68
  • From the Editor - May 05, 2002, Issue #69
  • Buyer's Market Classifieds - May 05, 2002, Issue #69
  • From the Editor - May 19, 2002, Issue #70
  • From the Editor - June 01, 2002, Issue #71
  • From the Editor - June 16, 2002, Issue #72
  • From the Editor - July 07, 2002, Issue #74
  • From the Editor - July 21, 2002, Issue #75
  • From the Editor - August 11, 2002, Issue #76
  • From the Editor - August 25, 2002, Issue #77
  • From the Editor - September 08, 2002, Issue #78
  • From the Editor - September 22, 2002, Issue #79
  • From the Editor - October 20, 2002, Issue #81
  • From the Editor - November 03, 2002, Issue #82
  • From the Editor - November 17, 2002, Issue #83
  • eBay Selects CSG Systems for Billing Solution - January 10, 2003, Issue #459
  • From the Editor - January 19, 2003, Issue #87
  • eBay Founder Reports Decrease in Share Holdings - February 14, 2003, Issue #484
  • From the Editor - February 16, 2003, Issue #89
  • From the Editor - March 09, 2003, Issue #90
  • From the Editor - March 23, 2003, Issue #91
  • From the Editor - April 06, 2003, Issue #92
  • eBay UK Runs 10p Pricing Promotion through May 3 - April 08, 2003, Issue #515
  • From the Editor - April 20, 2003, Issue #93
  • From the Editor - May 04, 2003, Issue #94
  • From the Editor - May 18, 2003, Issue #95
  • From the Editor - June 01, 2003, Issue #96
  • Letters from Readers - June 01, 2003, Issue #96
  • From the Editor - June 22, 2003, Issue #97
  • From the Editor - July 13, 2003, Issue #98
  • Letters from Readers - July 13, 2003, Issue #98
  • From the Editor - July 27, 2003, Issue #99
  • From the Editor - August 10, 2003, Issue #100
  • Letters from Readers - August 10, 2003, Issue #100
  • From the Editor - August 24, 2003, Issue #101
  • Letters from Readers - August 24, 2003, Issue #101
  • From the Editor - September 07, 2003, Issue #102
  • Letters from Readers - September 07, 2003, Issue #102
  • From the Editor - September 21, 2003, Issue #103
  • Letters from Readers - September 21, 2003, Issue #103
  • From the Editor - October 05, 2003, Issue #104
  • From the Editor - October 19, 2003, Issue #105
  • Letters from Readers - October 19, 2003, Issue #105
  • From the Editor - November 02, 2003, Issue #106
  • Letters from Readers - November 02, 2003, Issue #106
  • Furniture Cover Company Sells $1 Million on eBay - November 12, 2003, Issue #646
  • From the Editor - November 16, 2003, Issue #107
  • Letters from Readers - November 16, 2003, Issue #107
  • eBay Enhances Help and Adds Return Policy Feature - December 04, 2003, Issue #660
  • From the Editor - December 07, 2003, Issue #108
  • Letters from Readers - December 07, 2003, Issue #108
  • From the Editor - December 21, 2003, Issue #109
  • Letters from Readers - December 21, 2003, Issue #109
  • From the Editor - January 04, 2004, Issue #110
  • Letters from Readers - January 04, 2004, Issue #110
  • From the Editor - January 18, 2004, Issue #111
  • Letters from Readers - January 18, 2004, Issue #111
  • From the Editor - February 08, 2004, Issue #112
  • Letters from Readers - February 08, 2004, Issue #112
  • From the Editor - February 22, 2004, Issue #113
  • Letters from Readers - February 22, 2004, Issue #113
  • Online Auction News Roundup - February 27, 2004, Issue #708
  • From the Editor - March 07, 2004, Issue #114
  • Letters from Readers - March 07, 2004, Issue #114
  • From the Editor - March 21, 2004, Issue #115
  • Letters from Readers - March 21, 2004, Issue #115
  • From the Editor - April 04, 2004, Issue #116
  • Letters from Readers - April 04, 2004, Issue #116
  • From the Editor - April 18, 2004, Issue #117
  • From the Editor - May 09, 2004, Issue #118
  • From the Editor - May 23, 2004, Issue #119
  • From the Editor - June 06, 2004, Issue #120
  • Letters from Readers - June 06, 2004, Issue #120
  • AuctionBytes Soundoff: Letters from Readers - June 20, 2004, Issue #121
  • From the Editor - June 20, 2004, Issue #121
  • From the Editor - June 22, 2004, Issue #787
  • From the Editor - July 11, 2004, Issue #122
  • From the Editor - July 25, 2004, Issue #123
  • From the Editor - August 08, 2004, Issue #124
  • From the Editor - August 22, 2004, Issue #125
  • From the Editor - September 12, 2004, Issue #126
  • AuctionBytes Soundoff: Letters from Readers - September 12, 2004, Issue #126
  • From the Editor - September 26, 2004, Issue #127
  • AuctionBytes Soundoff: Letters from Readers - September 26, 2004, Issue #127
  • Letter from Reader: eBay Seller Copes with Florida Hurricanes - September 28, 2004, Issue #857
  • From the Editor - October 10, 2004, Issue #128
  • From the Editor - October 24, 2004, Issue #129
  • AuctionBytes Soundoff: Letters from Readers - October 24, 2004, Issue #129
  • From the Editor - November 07, 2004, Issue #130
  • From the Editor - November 21, 2004, Issue #131
  • From the Editor - December 05, 2004, Issue #132
  • From the Editor - December 19, 2004, Issue #133
  • From the Editor - January 09, 2005, Issue #134
  • From the Editor - January 23, 2005, Issue #135
  • From the Editor - February 06, 2005, Issue #136
  • AuctionBytes Soundoff: Letters from Readers - February 06, 2005, Issue #136
  • From the Editor - February 20, 2005, Issue #137
  • From the Editor - March 06, 2005, Issue #138
  • From the Editor - March 20, 2005, Issue #139
  • From the Editor - April 03, 2005, Issue #140
  • From the Editor - April 17, 2005, Issue #141
  • From the Editor - May 08, 2005, Issue #142
  • From the Editor - May 22, 2005, Issue #143
  • From the Editor - June 05, 2005, Issue #144
  • From the Editor - June 19, 2005, Issue #145
  • From the Editor - July 10, 2005, Issue #146
  • From the Editor - July 24, 2005, Issue #147
  • From the Editor - August 07, 2005, Issue #147
  • From the Editor - August 21, 2005, Issue #149
  • From the Editor - September 04, 2005, Issue #150
  • From the Editor - September 18, 2005, Issue #151
  • From the Editor - October 09, 2005, Issue #152
  • From the Editor - October 23, 2005, Issue #153
  • From the Editor - November 06, 2005, Issue #154
  • From the Editor - November 20, 2005, Issue #155
  • From the Editor - December 04, 2005, Issue #156
  • From the Editor - December 18, 2005, Issue #157
  • From the Editor - January 08, 2006, Issue #158
  • From the Editor - January 22, 2006, Issue #159
  • From the Editor - February 05, 2006, Issue #160
  • From the Editor - February 19, 2006, Issue #161
  • From the Editor - March 05, 2006, Issue #162
  • From the Editor - March 19, 2006, Issue #163
  • AuctionBytes Feature: First Item Sold Online - March 19, 2006, Issue #163
  • From the Editor - April 02, 2006, Issue #164
  • From the Editor - April 16, 2006, Issue #165
  • From the Editor - May 07, 2006, Issue #166
  • From the Editor - May 21, 2006, Issue #167
  • From the Editor - June 04, 2006, Issue #168
  • From the Editor - June 25, 2006, Issue #169
  • From the Editor - July 09, 2006, Issue #170
  • From the Editor - July 23, 2006, Issue #171
  • From the Editor - August 06, 2006, Issue #172
  • From the Editor - August 20, 2006, Issue #173
  • From the Editor - September 03, 2006, Issue #174
  • From the Editor - September 17, 2006, Issue #175
  • From the Editor - October 08, 2006, Issue #176
  • From the Editor - October 22, 2006, Issue #177
  • Moniker.com Live Auction for Domain Names Heats Up - October 27, 2006, Issue #1398
  • From the Editor - November 05, 2006, Issue #178
  • From the Editor - November 19, 2006, Issue #179
  • From the Editor - December 03, 2006, Issue #180
  • From the Editor - December 17, 2006, Issue #181
  • From the Editor - January 07, 2007, Issue #182
  • From the Editor - January 21, 2007, Issue #183
  • From the Editor - February 04, 2007, Issue #184
  • From the Editor - February 18, 2007, Issue #185
  • From the Editor - March 04, 2007, Issue #186
  • From the Editor - March 18, 2007, Issue #187
  • From the Editor - April 01, 2007, Issue #188
  • From the Editor - April 15, 2007, Issue #189
  • From the Editor - May 06, 2007, Issue #190
  • From the Editor - May 20, 2007, Issue #191
  • From the Editor - June 03, 2007, Issue #192
  • From the Editor - July 01, 2007, Issue #194
  • From the Editor - July 22, 2007, Issue #195
  • From the Editor - August 05, 2007, Issue #196
  • From the Editor - August 19, 2007, Issue #197
  • From the Editor - September 02, 2007, Issue #198
  • From the Editor - September 16, 2007, Issue #199
  • From the Editor - October 07, 2007, Issue #200
  • From the Editor - October 21, 2007, Issue #201
  • From the Editor - November 04, 2007, Issue #202
  • From the Editor - November 18, 2007, Issue #203
  • From the Editor - December 02, 2007, Issue #204
  • From the Editor - December 16, 2007, Issue #205
  • From the Editor - January 06, 2008, Issue #206
  • From the Editor - January 20, 2008, Issue #207
  • From the Editor - February 03, 2008, Issue #208
  • From the Editor - March 16, 2008, Issue #211
  • From the Editor - April 06, 2008, Issue #212
  • From the Editor - April 20, 2008, Issue #213
  • From the Editor - May 04, 2008, Issue #214
  • From the Editor - May 18, 2008, Issue #215
  • From the Editor - June 01, 2008, Issue #216
  • From the Editor - June 15, 2008, Issue #217
  • From the Editor - July 06, 2008, Issue #10
  • From the Editor - July 20, 2008, Issue #219
  • From the Editor - August 10, 2008, Issue #220
  • From the Editor - August 24, 2008, Issue #221
  • From the Editor - September 07, 2008, Issue #222
  • From the Editor - September 21, 2008, Issue #223


  • AuctionBytes-Update Archives 
    You can read past newsletters going back to 1999 - click on a year and you'll be taken to all 24 issues from that year, which you can read in full-text!

      AuctionBytes-Update - 2010
      AuctionBytes-Update - 2009
      AuctionBytes-Update - 2008
      AuctionBytes-Update - 2007
      AuctionBytes-Update - 2006
      AuctionBytes-Update - 2005
      AuctionBytes-Update - 2004
      AuctionBytes-Update - 2003
      AuctionBytes-Update - 2002
      AuctionBytes-Update - 2001
      AuctionBytes-Update - 2000
      AuctionBytes-Update - 1999

    Discussion Forums 
    Have a question about buying or selling online? Want to get marketing or technical advice? AuctionBytes Discussion Forums are the place to come to get answers to your questions and get advice! Great tips - a refreshing change!

    Current Discussions:
     

    About Us      Privacy Policy      Link to Us      Partners      Our Writers      Write for Us      Press        Site Index

    Copyright 1999-. Steiner Associates LLC. All rights reserved.