In every issue, readers soundoff about issues important to them. From feedback to payment services, from increased fees to posting policies, AuctionBytes Soundoff gives you a chance to air your views.
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Re: "Williams-Sonoma's Pottery Barn Outlets Ban eBay Sellers"
http://www.auctionbytes.com/cab/abn/y07/m08/i07/s01
I read your column today about the ban being placed on E-Bayer's within Pottery Barn which I found interesting. They are only banning resellers from there outlet stores, but not retail stores??? This is confusing to me. If they want to stop Pottery Barn merchandise from being resold then wouldn't they stop it from all angles???
If one concern is about counterfeiting of merchandise, then why not sell to people who are selling genuine Pottery Barn merchandise. I do not see how this will help them with the counterfeiting problem that they may be experiencing.
Another problem lies within disruptive behavior within the store. I am confused as to why the store managers just don't eliminate those individuals who act this way. I cannot believe that they would want to hold all accountable for the actions of a few. Just control it!!!
These people do not buy wholesale, but purchase items at the advertised price just like the next person. With a company that continues to report weak earnings, they have now cut their earning potential once again. I am glad that I am not a stockholder myself as I can imagine that this will have an impact on them.
I watched the video about the women in Texas and do believe that she may be singled out. Are they leaving the job of "identifying" a potential reseller to the $7.00 cashier?? It seems like they may get rid of a few, but new ones will be right behind them. I think that Pottery Barn should spend a bit more energy on a better product line and a larger profit margin, and less time on the few items that may be found on E-Bay. Knowing your customer and their wants/needs, marketing the item correctly, pricing the item well, and not over-purchasing or over-manufacturing items within their lines would eliminate the need for all these outlets stores and would eliminate the amount of merchandise within each store.
Millions of dollars spent on upper management here and this is a priority to them??? Lets look at the big picture here folks. I believe they call that Marketing 101...
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Re: "Williams-Sonoma's Pottery Barn Outlets Ban eBay Sellers"
http://www.auctionbytes.com/cab/abn/y07/m08/i07/s01
Just read your story on the ban of Ebayers at Pottery Barn Outlets. I am one of those ebayers who was banned. I truely don't think the problem had anything to do with ebayers fighting for merchandise. Although it did happen alot in the past years. Not so much recently because Williams Sonoma had quit sending "scrap" as they call it to the outlets. Scrap is usually bedding that is returned to the store andput at extremely low prices. They send most to a company that is a chain store in UT, called DownEast Outfitters. They in turn put in their store and people are buying and putting back on Ebay. But legally I was told that technically a store isn't allow to resale usued bedding. Very unsanitary and diseases can be spread by doing so? Not sure how true, but people buy and sell it all the time.
Our outlet in Ohio and all other outlets will actually welcome you in the store and encourage you to spend as much as you are willing to spend. Especially if at the end of the month and they are hurting for sales. They will even go so far as to call you at home and ask you to come up because they are having some great sales. All to entice you to spend, spend and spend!!! It is sort of a love/hate situation. They love you when they need you, but when sales are good, they want you to go away. Why? Because each outlete manager is judged on many factors, one being Gross Profit margin, which takes a huge hit when someone like myself shows up and spend $10, 000 on items that are 40% off in the store. So on that particular day, their gross margains go in the hole and Corporate is calling screaming, what happened? I don't think Corporate spends enough time in the outlets to see what really goes on. Ebayers actually help their inventory contol. They will get in tons and tons of items that have been discontinued, defective, damaged and such and trucks just keep coming and they literally have sofas stacked 3 high because lack of room. .
As for Williams Sonoma comment on fraud. Ebayers that are buying do not represent themselves as "pottery barn employees" nor do they sell fakes. The only problem I see on fakes is ligit small time furniture stores who will put Pottery Barn in their title on a bed that looks similar to Pottery Barn, and yes Ebay really has no way of knowing. But WS has a VerO member on ebay and her job is to watch for things such as this and she can have your auction shut down in a matter of seconds for doing such a thing. No warning, nothing, her word is gold. So they have complete control.
You will see stocks for WS keep going down. There are about 30+ ebayers at each of the 9 outlets spending 2-5 million at each outlet annually. That is a huge loss for WS. They only banned ebayers at the Ohio outlet at the begining of June and all other outlets at beginning of July.. so numbers are down for 2Q which ended at the end of July. Wait till 3Q shows with no funding from all those Ebayers. Should be dramatic changes.
Just thought you might continue to follow this story. I know the lady in TX who is actually filing a Class Action Lawsuit with about 100 ebayers already signed up with her. We feel we have the right to shop in any store and do whatever it is we want with the items we purchase. Most people have these items and eventually sell them in a yardsale or consignment shop down the road. Is that not the same thing. This is the United States we live in, what if all stores banned whoever they wanted, how would life be? It is a form of discrimination in this day and age. We pay the price they set and get no discounts or special treatment. If ebayers are disruptive in the store then throw them out? How simple of a fix. But most come in and do their own thing and purchase items and leave. I sell items I buy at Walmart, Lowes or anywhere I find a good buy. I consider myself a personal shopper for those who don't have time to hunt for bargains or have too much money and don't want to take the time. They would much rather I do their shopping for them. Is this not a win/win situation for us all. Pottery Barn makes huge dollars on their "outdated, damaged, overstocks" items moving at their set price, I make money shopping for people who don't have to, and buyers buy without having to do alot of hunting for a bargain. Where is the harm!!!!
Sincerely, Ebayer hoping WS sees the light that we are a friend and not enemy....
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Hi Ina,
I would like a story about Ecrater.com and how many people who are there came from Ebay. I left Ebay last year and have been at Ecrater since Oct 06 and their listings have consistently gone up and are now at 665,000 or more.
There is no advertising that I know of but the listings are fed to Google Base and MSN. My sales are going up slowly but surely so I was just curious how many sellers are from eBay, why they like eCrater, how it is run etc.
Thank You,
Carol
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Hi,
I hope you don't mind my writing. I enjoy your newsletter and articles as they come in every week.
One of your articles that I read today, was regarding Ebay culling out certain sellers with low feedback or possible bad customer service.
I sell seasonally (from September through the end of December) each year. While I have 100 percent positive feedback over all my seller accounts (except for one with two negatives) they weren't warranted. One was a seller with a problem (charging for services he didn't deliver and I made an appropriate post) and also an elderly woman that believed I hadn't paid for an item, but she had misplaced the money order I sent somewhere in her house for a over a month. She located it the day after she left me negative feedback, LOL.
Unfortunately, most people on the Community Answer boards aren't helpful to new (or even experienced) sellers. I spent hours culling through questions/responses, and there are certain individuals that post (although they lack the actual sales experience) and continually "advise" others on almost every post. One person in particular, I noticed had over 119,000 replies on the answer boards; most were "inciting" by making snide remarks, calling inquiring sellers "stupid", "retarded" and other negative remarks, including telling sellers to not sell on Ebay. When I asked Ebay's online chat reps about it, they said to refer to the Answer boards about it. ??
Some of these posting "experts" actually encourage people to stop doing business on Ebay. You'd think Ebay would care what individuals are posting on this forum, and realize that the Answer boards have a few problem individuals there that they need to address that are making a negative impact. This may also account for people not going on to sell or continuing to sell, since they get flack when they ask a question.
One question that I posted in the past was about elderly bidders. I happen to encounter problems with some bidders that claimed they didn't receive their item (although they signed for it). I started to see a pattern and even though I circumvented problems that came up (by making a call, writing, giving them proof that they had the item and basically walking them through finding the item) I thought I would ask how other sellers were handling this situation. I was told (on the Answer boards) that I should stop selling on Ebay - immediately. That I was a "bad" seller. This was by individuals with 15 or less feedback/auctions under their belts. Another outstanding "belief" on the boards is that if you have less than 99.9 percent positive feedback, no on will buy from you because you are a "bad" seller.
The "head" reps on the Answer boards call the Ebay chat reps "stupid" and claim they know nothing, undermining whatever Ebay is trying to accomplish through chat. Chat reps refer sellers over to the Answer boards to solve problems where sellers are chewed out by newbies.
I also notice that newbie sellers like to "troll" through Ebay's auctions, and report any sort of possible infractions to Ebay itself. Not sure what prompts this sort of behavior. I noticed this pattern through the Answer boards.
I think Ebay has become too large, inefficient, and too greedy. And I think this is what is getting them into trouble with their sellers and sales.
Thank you for letting me share and keep up the great articles! Looking forward to the next one.
Regards,
Connie
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Ina,
This may be a letter you have seen many times before, but I am new to auctionbytes and hadn't used Ebay for 4 years - so I am not sure how much exposure hijacking has gotten and feel that more exposure can only lead to a greater effort at a solution.
I recently tried to purchase an item from Ebay. The seller had good ratings. I lost the auction, but through MyEbay, not an e-mail, was offered a SCO. I used contact the seller to ask a few questions and ended up deciding to buy this item- again through Ebay. You know the rest of the story pretty much. I lost money and made the mistake of not using Paypal or a credit card.
While I have seen a lot of posts warning of spoof e-mails and fake sites, I don't think as much exposure is given to hijacked sites - where the actual Ebay auction is real, but being offered by an unauthorized user. The one I was fooled by also had the sellers e-mail account hijacked - but if they had used the same password for both, this is not a surprise. I do not believe Ebay informs users how often it is hijacked. In the week following my bad experience, I found about 2 hijacked sites a day for the item I had been scammed on alone. I don't just think they were hijacked, I have actual LiveHelp printouts where the person I reported the hijacking to confirmed they were compromised sites or unauthorized activity. Some they never confirmed (they weren't "allowed" to), but I know the auctions were removed.
Like I said, I know you probably get countless emails from people who have been scammed. I think that the regularity of actual hijacking of Ebay accounts is overlooked though. Ebay doesn't seem to do much besides shut the hijacked auction down - or if they do they don't let the people that get scammed know.
Sure, now that I have been scammed I see their "how not to get scammed" tutorials- but if is suppposed to be so easy to recognize hijacked sites and scams, why haven't they stopped it. Either it's harder to see than they say - or a company that nets a billion dollars a quarter doesn't have the time and resources to worry about shutting down the hijackers. If Ebay truthfully says that it is only a small percentage of sites that this actually happens to, then why can't they help the small percentage of people who get scammed like I did more. They really did nothing to help me except say "look at our tutorials" and "if you didn't use paypal we cant help"
If it is rare - a billion dollar company can afford to give someone like me $950 or spend the money to catch the hijacker and recover my money. If it happens more often and would be a big financial burden; then maybe they should make users aware that a large amount of seller's accounts are being hijacked.
If you use this letter on your sound-off; maybe it will help make more users aware of the hijacked Ebay sites, and the fact that even if it appears in MyEbay it still may be part of a scam.
Shawn
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Ina,
I just received a Fraudulent email. This one is slick - instead of pretending to be from the EBay claiming that you need to resubmit information - this email claims to be from the Feedback Survey - Explaining Feedback and asking you to click on the site to check your Feedback Rating. Very Very Slick - If I have not been on eBay for so long and have had Feedback for years - It would have fooled me!
Earle
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Hi Ina,
I just want to describe a problem that seems to be widening on ebay
In the last 2 weeks I had 2 buyers for my store items, First one was for von dutch hoodie. I checked my email, I saw a transaction occur and than couple hrs later I got email from ebay that the buyer (registered in China) was NARUD and the transaction was cancelled
Since than I have been receiving between 20-40 spams from all over. I realized that the buyer just bid on my item in order to get my email address to sell it on some site where people harvest emails and spam the recipients.
Few days later another item from my store sold - Hollister skirt. This time the buyer was registered in France. As I was preparing to send him invoice reflecting international shipping I noticed than the shipping address is complete bogus
Buyer ID firgi29624kx
Name: Cvae cae
Address: cvsr, fgsr
City:vcbf
State / Province: Poitou-Charentes
Zip: 32165
Country : Falkland Islands
I email ebay and told them that they let cookos signed up and bid on our stuff and how can some with above address even get registered and be able to bid.
Than cookos get our emails and distribute them and than we get spammed all over - and ebay is facilitating this nonsense.
They Narud him, of course they didn't give me the listing fees back, transaction still shows up. They told me in order to avoid this problem, I should ask for immediate paypal payment with BIN purchases, but when I told them that I frequently have buyers bid on items and than get ad-ons from my store and how can I give them combined shipping, ebay got clueless
I wrote about this in ebay moms group and many of them had the similar experience
Sincerely,
Katarina
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There has been a rash of fake bidders with address like these that have finally been terminated:
Buyer's registered address
rgdfvbg hghfvbhbv
jbjvb
rfgfdg
fgdfghgf, MB h7f 2d6
Canada
(288) 546-3425
We have listings ended - they are phishing for emails and it's been going on for about a week. Could you find out why eBay Canada is allowing this style address to be confirmed for accounts. There has to be some kind of algorithm that would weed these out or was the Canadian site hacked.. There are several threads on the powerseller board with many sellers being hit by these bogus buyers.
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Ina-
Looking at my stats (provided by eBay's "Sales Reports"), I was struck by the relatively high non-paying bidders as a percentage of "successful" auctions (e.g., the number of auctions I put a final value hit on divided by the total number of sold auctions) - it certainly contradicts previous eBay market guidance of a "very low percentage" or what I thought I heard in an analyst conference call at the end of one quarter of approximately 0.5%. It was 8.4% in April, 4.5% in May, and 5.1% in June. It used to not be this way, and I can say my listings have been consistent over the years.
With the fee hikes and all of the other balogna going on, plus a significant decrease in conversion rates, I made a concerted effort to reduce my listings by 60%. I think, after being a PowerSeller for 9 years under three different ID's, eBay is on the decline and you'll start to see it in the stock price unless PayPal saves the overall bottom line. Let's hope the buy.com promotions I've been reading about on MSNBC , WSJ, etc. really take off and promote the "vibrancy in the marketplace / user experience" eBay keeps touting as a reason for all of the latest actions.
I don't know, maybe the unpaid percentage I mentioned in the first paragraph is fodder for a story - it has certainly captured my attention. Sorry to vent to you.
Regards,
Bill
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Hi Ina,
I can't believe it! I have been dung with the dreaded SNPC notice! The old seller non performance letter. I wonder if it is because we only take Google Checkout on one of our accounts???? I have 4 negs and 1 neutral due to non paying bidders in the last 6 months. All related to non-payers. I accept only Google Checkout and NOT Paypal.
I do not advertise Google Checkout in our listing as we were told by ebay. But I state clearly that we will send a checkout request after the customer agrees to purchase. The problem lately has been with buyers who demand Paypal and not paying. Ya' think this is why? We have a pretty good record on our two accounts 1800 positives over 6 years.
What is the deal with this? I have no non-delivery disputes, good star ratings and feedbacks except from those who do not feel like they have to pay. It also is funny that any non-paying bidders we file are turned over in favor of the buyer because we use Google. Is ebay using this BS to kick off those who accept Checkout? How do I fight this? Do you have any contacts at ebay I can call to resolve this?
Best Regards
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Hi Ina,
I wanted to give you the latest ebay initiative in case you haven't heard. This one makes me want to secure the domain name FireRobChestnut.com.
Actually, I think it is a good rule if someone at ebay could actually count. They has started handing out seller non-performance restrictions on accounts that have more than 5% neutral and negative feedback for a 90 day period. The restriction allows the seller to only list 75% of the average listings from the previous 90 days until the feedback score is improved.
I really have no problem with the policy. I think it is good for buyers and is good motivation for sellers not meeting the standards to take a look. I was just a little shocked to get one on my account
It didn't matter how you sliced it, this account has no open disputes and has never had more than 5% negative and neutral feedback. I have larger accounts with gold powerseller support. I called to talk to my account rep, guess what. My account rep is no longer at ebay and for the last 3 weeks I haven't been able to get a new rep assigned. I was told ebay is restructuring this department.
So I talked to one of the useless T&S reps who could do nothing. He only suggested I follow the instructions from the email I was sent. So I played the game and started contacting the few neutrals and negatives I did have and got these buyers to agree to mutual removal of feedback. I has several removed and now the account is less than 2% negative and neutral feedback for the last 90 days. I wrote to T&S to have the account reviewed and got the email pasted below.
These morons still allege the account has more than 5% negative and neutral feedback. It is amazing! How is it that everything with T&S is always this screwed up?
I called T&S again today to ask about the email. Once again, no help. This guy told me it would be another 60 days before the restriction would be lifted? 60 days? Why am I restricted to begin with and where is my gold powerseller rep?
My rant for today.
I enjoy your site.
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Hi,
I am a "new" Ebay seller (Oct 2006). I opened a store in Feb. '07. I have worked VERY hard at customer service and maintaining a 100% positive feedback score. I have issued refunds with no returned product because buyers did not read the listing or view the picture, I have even given total refunds AND paid for the return shipping of products because of buyer remorse, all in the name of keeping good feedback. However, I received a Neutral rating from a buyer with the comment that shipping was excessively high because the postage I paid was .49 cents less than what the calculator charged. While I have had to eat postage at least 5 times, when the Ebay calculator only charged $3.15 for Priority Mail shipping!
THEN, I purchased an item advertised as "Antique". I know this descriptor is subjective, but when I received the item it was extremely obvious that it was brand new. Before leaving feedback, I contacted the seller and received no reply. After a week and a half, I went in to leave feedback as this seller was selling tons of these same items everyday, only to find that after my email to him, he had gone to my Ebay store and purchased a .99 book, I was smart enough to know that if I left negative feedback, he would do the same. He already had some negative feedback and had enough feedback, that my one negative would not have hurt his percentage, whereas his would have ruined my 100% positive. Ebay REALLY needs a place where buyers and sellers can document these occurrences.
Thanks for letting me vent and for passing our concerns on to Ebay!
Gary
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I would like to add that both Ebay and Paypal have a very bad habit of siding with the buyer since there are an unlimited amount of buyers, and a finite amount of sellers. Instead of loyalty to the very people who build Ebay and Paypal, they always, without question or research, side with a buyer. It never matters who is wrong, there seems to be a pat response answer to sellers from Ebay and from Paypal.
As far as examples go?
I sold a highly collectible item to a buyer. I also sent a check WITH the item to reimburse him for shipping costs since I was able to ship it much cheaper than I originally stated in auction. Buyer did sign the check and cash it. Two months later this buyer left Ebay after several negative feedback comments. He then told Paypal that he never received the item I shipped. Not only did I have all proof, and a copy of the cashed check, Paypal sided with this buyer, and took the money away from me. Rewarded the crook and penalized me. I went on the Ebay boards and learned this was quite common and that Ebay members had learned to suffer with this fact of life.
On Ebay, I sold a designer skirt to the high bidder, there were 13 or 14 bids so it got to a nice price. The buyer emailed me and said she was sorry but she couldn't afford the skirt. Since timing is of the essence, (and not wanting to make the original buyer feel bad) I immediately contacted the second bidder who was very excited to buy it. She paid me immediately. I sent the skirt out that same day. I wrote the first bidder and told her not to worry since I was able to sell it to the second highest bidder. The original bidder proceeded to harass me on email for weeks, sending me dozens of emails a day, Ebay would not stop her even though I threatened to contact the FTC. I finally contacted the FTC, who did indeed put a stop to her harassing emails. Only recently did I see that this unstable girl left me negative feedback. MY first negative feedback. And called me dishonest which I consider to be liable. It was unfair and quite frustrating. Yet when I contacted Ebay saying that it was unfair, and that she had never paid, I got a pat response back saying that I could file for a final value fee. Someone hadn't even read my letter which asked them to remove the liable feedback. When I forwarded my question again telling them that I didn't want a final value credit, I wanted the feedback removed. They wrote me another pat response saying that they were sorry but they didn't get involved in feedback problems. They never looked into it, never cared that there is such a thing as fair, they just knew they wanted to keep a buyer. This left such a bad taste in my mouth. I went from being a person who is proud to sell on Ebay to someone who now holds resentment towards Ebay. From what I've read on the boards this is not uncommon either. Thank God for the boards and the support and agreement you can get from fellow sellers. Ebay doesn't take very good care of the people who make them their money.
Patti
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Re: "eBay Changes Gun Policy Due to Virginia Tech Shootings"
http://www.auctionbytes.com/cab/abn/y07/m07/i31/s02
As a firefighter who has worked to save many lives lost from violence, I have come to the conclusion that it is lack of self protection that is more of a danger to innocents than firearms acquired by evil people. Ebay now enters the realm where denial of self protection by innocents is policy and does nothing to stop the acquiring of weapons by those who mean to do harm. Shame on Matt Halprin and Ebay for not knowing this.
I have also been on deaths caused by knives, fists, boots, car runovers, arson, baseball bats, hangings, and many other deaths caused by instruments of destruction. Using Halprin's logic, all these would be better off banned from Ebay.
Ebay obviously has set forth a policy to encourage it's customers to adopt a position of pacification rather than self protection. It sees these firearm items as the cause of all evil. I believe instead that the cause is lack of family values, lack of respect for others, lack of self worth, and lack of personal goals of value instead. This is what Ebay should be encouraging if they want to be proactive.
Please go to the following article and read what ebay and the main media never see fit to print. 93 year old man nearly beaten to death by a burgler with a soda can. The good outcome, the 93 year old man was able to regain consciousness and get his firearm and stop the burgler from killing him. Will Ebay ban pop can sales?
http://hosted.ap.org/dynamic/stories/S/SODA_CAN_SHOOTING?SITE=FLTAM&SECTION=US
Yes, there are sites like http://www.auctionarms.com to go to. But as a long time user of ebay, and as a long term collector of historical $100 to $800 bayonets (my Dad was a naval pilot in WWII), I am very disappointed in Ebay's failure to stand up for the principle of free enterprise instead of adopting a cowering position to those who would disarm people who have a right to protect their family, friends, and self from harm.
Mark B. Firefighter/EMT
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Re: From the Editor (on the eBay Dance)
http://www.auctionbytes.com/cab/abu/y207/m08/abu0196/s01
Hi Ina - want to bring something to everyone's attention:
"I think this means, your item will show up, but rather than showing up at the top of results when your listing is about to end, it may be buried on a lower page throughout the entire duration of your listing."
From your article on Ebay Dance. Don't you feel that a class action suit might be in order since every seller is paying the same fees and should expect the same service for their fee? If not then ebay should have different fee levels (besides feature plus) so that the favored few will pay for the extra boost in the listings.
Just curious that nobody has brought this up.
Patricia,
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Dear Ina,
I found your information about the eBay Dance to be quite disturbing for a number of reasons...most of which you covered quite well. I have been a PowerSeller and by choice am refusing to become one again although I get plenty of offers to "join the team." EBay does NOT have a team mentality when it comes to their sellers, much less to their PowerSellers.
The category I sell in is highly competitive with many sellers listing auctions that most people would consider to be perfectly legal by eBay's rules, yet eBay nitpicks the rule to death and disallows a certain type of listing in our category. (I am not naming any category or specific details because I have (successfully) chosen to fly under the radar by not joining the PowerSellers "team".)
EBay consistently scrutinized every word of our auctions and pulled them left and right (always at night after their so-called courtesy hours dis-allowing a phone call first) while ignoring other sellers in the same category who were more blatantly and more numerously listing the same type of "illegal" auction (the same type of auction is perfectly legal and accepted in another category but not in ours it seems). And these very targeted auctions are the ones the buyers prefer because it gives them more value for their money. So our sales fell while everyone else kept on listing the "illegal" type auctions. Even if we tried to level the playing field by reporting the other auctions, the only ones pulled were the ones belonging to PowerSellers. We spent hours on the phone with the PowerSeller customer service - some said the auctions were allowed and others said not. No one agreed with anyone else. We spoke with supervisors who agreed they should be allowed but then said their hands were tied and there was nothing they could do about it or about leveling the playing field (letting some get by and pulling others). And the funny thing is that on their annoying little tutorial (required after certain infractions) the last question includes the choice to answer, "EBay is out to get me." Of course they consider that a wrong answer but, in truth, it is absolutely correct. As a result, PowerSellers in our category are taking their stores to the web and leaving eBay. New ones pop up, or maybe old ones in disguise who are also flying under the radar. But most take their business off eBay entirely. One person I know blatantly advertises her web store in all her feedback (a buying account not selling) and also in feedback replies to feedback she received.
Yes, there are ways around eBay's Dances but most of us are getting fed up with being abandoned on the dance floor.
I prefer to remain anonymous but wanted to let you know how one power seller who is not a PowerSellers feels about it all.
D
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SOUNDS LIKE EBAY HAD FORGOT THE REASON IT STARTED AND GONE IN TO A TAIL SPIN AND DOES NOT CARE ABOUT THE SMALL SELLER ANY LONGER. IT IS GETTING TO THE POINT WHERE IF YOU ARE NOT A COMPUTER EXPERT FORGET EBAY.
AND IF YOU ARE NOT A POWER SELLER THEN THE HELL WITH YOU THERE ARE THOSE OF US THAT SELL SMALL ONE OF A KIND ITEM AND IT TAKES A LOT OF SALES TO HIT 1000. A MO.
EBAY NICKLE AND DIME YOU TO DEATH SO THAT ONE CAN HARDLY MAKE A PROFIT ANY LONGER. IT WOULD SURE BE NICE IF SOME ONE WOULD COME ALONG AND GIVE EBAY A RUN FOR THERE MONEY. I HAD TO PAY SOME ONE 90 DOLLARS TO SHOW ME HOW TO USE THE NEW BLACKTHORN. WHERE EBAY COULD OF CARED LESS ABOUT ME OR HELP IN ANY WAY.
BEFORE EBAY BOUGHT BLACKTHORN IT WAS A NICE EASY PROGRAM AND YOU PAID ONE PRICE BUT WHEN EBAY BOUGHT THEM THEY TURNED INTO A NIGHTMARE. I DO NOT THINK ANY ONE AT EBAY KNOWS HOW TO USE THE PHONE ONLY IF YOU ARE POWER SELLER AND THEY DO NOT NEED THE HELP. I THINK MEG ALONG WITH THE OTHERS AT THE TOP HAVE THERE HEAD IN THE SAND AND REALLY DO NOT KNOW WHAT IS GOING OR IF THEY DO COULD CARE LESS.
Al
