728_header.jpg (23748 bytes)
Google  Web AuctionBytes  

Home
Subscribe
Blog
Letters to Editor
EcommerceBytes
Podcasts
Forums
Merchant Directory
PR Service  
AuctionBytes TV
ABU Back Issues

Sponsor

COOL TOOLS

Calendar
eBay Fee Calculator
Collectors' Links
eBay Promo History
Bookshelf
Fraud Resources
Auction Site Fees
Auction Management
Payment Services
Storefronts Chart
Sniping Chart
Email List Hosting
Consignment Services
Drop-Off Store Laws
Ecommerce Resources
Photo Tips
Marketing Inserts
Yellow Pages
Classifieds

AUCTIONBYTES

Our Writers
Write For Us
Partners
Press
Advertising
About Us
Link To Us

150ab1.jpg 150ab2.jpg 150ab3.jpg

Auctionbytes-NewsFlash, Number 1896 - October 15, 2008 - ISSN 1539-5065      | Next Story

eBay to Issue Credits upon Request for Major Search Glitch
By Ina Steiner
AuctionBytes.com
October 15, 2008
Reading AuctionBytes: eBay to Issue Credits upon Request for Major Search Glitch

eBay's search is experiencing a glitch, according to a post on the Systems Announcement Board on Tuesday. Title and Description Search is not displaying all items correctly, and the company said it expected the problem to be fixed by the end of next week.

"We know how frustrating this is, and sincerely apologize that the fix will take so long, but the reindexing necessary to complete the fix literally takes several days to run."

eBay is leaving it to sellers to figure out if their listings are affected. Sellers must contact Customer Support, which "will be happy to refund your fees upon validation that your item is impacted by this bug."

A moderator on eBay's Search Discussion Board wrote on Monday that "it's only happening to a VERY small percentage of random items."

Buyers who have Favorite Searches set up may want to temporarily modify them to search by Title only, eBay advised.

http://www2.ebay.com/aw/core/200810141433061.html

You may quote up to 200 words of any article on the condition that you attribute the article to AuctionBytes.com and either link to the original article or to www.AuctionBytes.com.
All other use is prohibited.
Email this story to a friend.


| Next Story

Related Stories
  • eBay Glitch Causes Consternation among Sellers - March 03, 2008, Issue #1739
  • eBay Stores Glitch Resolved - April 28, 2008, Issue #1778
  • PayPal Glitch Inconveniences eBay Sellers - May 01, 2008, Issue #1781
  • eBay Reports 'Item Specifics' Glitch Resolved - May 27, 2008, Issue #1798
  • eBay ProStores Outage Knocks Merchant Stores Offline - May 29, 2008, Issue #1800
  • Outage Hits eBay Seller Dashboard - May 30, 2008, Issue #1801
  • Amazon's 2-Hour Outage, eBay Glitch Locks Out Some Users - June 09, 2008, Issue #1807
  • eBay DSRs 'Out of Order' - August 11, 2008, Issue #1850
  • eBay Says Best Match Search Glitch Is Fixed - September 12, 2008, Issue #1873
  • eBay to Credit Sellers for Search-Exposure Glitch - September 22, 2008, Issue #1879
  • PayPal Double-Dips with Billing Glitch; eBay Credits Coming? - October 02, 2008, Issue #1887
  • eBay Glitch Removes Seller Contact Information from Invoice - October 08, 2008, Issue #1891
  • eBay Experiences Search Outage, Mum on Credits - October 17, 2008, Issue #1898
  • PayPal Holds eBay Sellers' Money, May Be IRS Reporting Glitch - November 03, 2008, Issue #1909
  • eBay to Remove Negs for Sellers Impacted by PayPal eCheck Glitch - November 06, 2008, Issue #1912
  • eBay Australia Follows Up on PayPal eCheck Glitch - November 11, 2008, Issue #1915
  • eBay and PayPal Glitches Strike on Tuesday - November 12, 2008, Issue #1916
  • eBay Experiences Glitch with Third-Party Checkout and PayPal - November 17, 2008, Issue #1919
  • eBay Advises Sellers on PayPal Fee-Payment Glitch - November 19, 2008, Issue #1921
  • eBay Warns of PayPal Payment-Status Glitch - December 03, 2008, Issue #1929
  • eBay Live Auctions' Glitch a Parting Gift - December 09, 2008, Issue #1933
  • Norton Anti-Virus Glitch Blocks eBay Access - December 11, 2008, Issue #1935
  • eBay UK Subtitle Glitch - December 23, 2008, Issue #1943



  • Discuss this story in our forums.

    Site Index
    Copyright 1999-2009. Steiner Associates LLC. All rights reserved. Privacy Policy.