728_header.jpg (23748 bytes)
 Home   EB Blog   AB Blog   Letters   Podcasts   ABTV   Forums   EPIS   PR Service   Classifieds   Ecommerce EKG   Service Ratings   
  Subscribe    RSS Feeds    Twitter            Contact Us  Web Site  
Service Ratings 
   Auction Sites
   FP Marketplaces
   Inventory Management
   Payment Services
   Storefronts & Carts
   Sniping Services
   Wholesale/Dropshipping
   Email List Hosting
   Consignment Services
   Ecommerce EKG 
   Auction Calendar
   Collectors' Links
   eBay Promo History
   Bookshelf
   Fraud Resources
   Drop-Off Store Laws
   ABTV
   Ecommerce Resources
   Photo Tips
   Marketing Inserts
   Yellow Pages
   Advertising

EcommerceBytes-NewsFlash, Number 2725 - January 25, 2012 - ISSN 1539-5065     | Next
eBay Offers Sellers Advice on Social Media Selling
By Ina Steiner
EcommerceBytes.com
January 25, 2012




eBay prepared a guide for its sellers on "social media selling," advising them on how to use social media sites such as Facebook, Twitter, YouTube and blogs to promote their eBay listings. "Stories abound of how messages (on social media sites) have been propagated out to hundreds of thousands of people in just hours," according to the guide.

eBay explains in its overview, "in a nutshell, Facebook is for staying in touch, Twitter is for "breaking news," blogs are for telling the story, and YouTube is for videos." And it warns sellers to "genuinely contribute to the conversation," "don't spam your fans!" and "don't be controversial."

Some examples of eBay's advice for online sellers include the following:

Facebook: Use the Facebook Questions feature to ask your Facebook fans questions on what inventory they'd like to see.

Twitter: Announce new items, a new promotion, a new post on your blog, or news about the type of products you're selling.

Blogs: Use keywords wisely. One of the most powerful aspects of blogging is the ability to raise your visibility in search engines. Make sure you include the right mix of keywords related to your ebay business in your blog posts, but using them inappropriately could result in search engines giving you lower visibility for "keyword spamming."

YouTube: If the items you're selling are complex and require assembly, there's no better way to win customers' hearts than to have video demos on how to assemble your products.

eBay also advises sellers to post about their listings on their fan page instead of on their personal Facebook page and to create a Twitter handle separate from their personal Twitter handle for their eBay business.

"Mention your Facebook page in your customer emails and other customer touch-points such as your blog," eBay advises. "Encourage your customers to Like your fan page to stay in touch and get the latest updates about your eBay listings and deals."

Visit the eBay Social Media Selling guide to read more of eBay's tips.

You may quote up to 50 words of any article on the condition that you attribute the article to EcommerceBytes.com and either link to the original article or to www.EcommerceBytes.com.
All other use is prohibited.

Email Newsletter icon, E-mail Newsletter icon, Email List icon, E-mail List icon Sign up for our Email Newsletters

Email this story to a friend.

| Next

 EcommerceBytes Blog 
 AuctionBytes Blog 
 Letters to the Editor 
Related Stories 
Related Stories
  • eBay Offers Sellers Advice on Social Media Selling - January 25, 2012, Issue #2725
  • Starbucks Says It's Number One in World in Mobile Payments - January 30, 2012, Issue #2728
  • Do Small Sellers Fare Better on Facebook than Large Retailers? - February 20, 2012, Issue #2743
  • AddShoppers Implements Facebook's New Want and Own Buttons - February 21, 2012, Issue #2744


  • Discussion Forums 
    Have a question about buying or selling online? Want to get marketing or technical advice? AuctionBytes Discussion Forums are the place to come to get answers to your questions and get advice! Great tips - a refreshing change!

    Current Discussions:
     

    About Us      Privacy Policy      Link to Us      Partners      Our Writers      Write for Us      Press        Site Index

    Copyright 1999-. Steiner Associates LLC. All rights reserved.