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EcommerceBytes-Update, Number 246 - September 06, 2009 - ISSN 1528-6703     Previous |

AuctionBytes Soundoff: Letters to the Editor

By Ina Steiner
EcommerceBytes.com

September 06, 2009
 



In every issue, readers soundoff about issues important to them. From feedback to payment services, from fees to posting policies, AuctionBytes Soundoff gives you a chance to air your views.

Send your letter to the editor by emailing ina@auctionbytes.com with "Letters to the Editor Blog" in the subject line. (Remember to include your name as you would like it to appear.)

********

Ina,
This Google policy change is a big deal to most sellers. Hope you'll continue to follow up on this story as this change could adversely affect sellers more than they know (and maybe more than Google knows - if they even care).

Here's one discussion in the Google "Help" discussion forum: (link)
Jim

********

You might want to do a story on Chase Bank's QuickPay as alternative to PayPal. I have tried on a few large transactions, and it works well enough, and no fees. I have a few questions about its use with credit cards and disputes, but ......

********

Hi Ina, love your blog. Check out the listings on eBay for those California Garge Sale items. (link)

You should maybe write about why eBay allows them to have "For accounting purposes, we prefer not to accept PayPal." while everyone else is forced to accept Paypal. Shouldn't the rules be enforced evenly?

********

Dear Ina-
After reading and hearing about the GM/eBay venture in every media possible a few weeks ago, I checked in on it fully expecting to see it live it up to the rosy predictions.

Today, I found the feedback for yourgmdealer which is the user ID for GM's eBay project.

We are several weeks into this now, so I was a bit surprised to see their feedback rating as a 2. Of the positive feedback, 3 are from the same zero feedback buyer who left praise for the ease of their transaction within 3 minutes of the listing ending.

There are 11,410 vehicles listed, I wonder if a feedback of 2 with a seven-hundredth of a percent of a sell through rate is considered success?
Thanks,
Steve

********

Also visit the Letters to the Editor Blog, here are links to letters published from August 23 to present:

GM Feedback on eBay Motors (September 2, 2009) Link

Chris Anderson's New Book Is Free (September 1, 2009) Link

eBay Shouldn't Profit from Shipping Insurance (August 28, 2009) Link

AuctionBytes: Less eBay, More Alternative Marketplaces Coverage! (August 26, 2009) Link

Problem with Paypal Multi-Order Shipping (August 25, 2009) Link

About the author:

Ina Steiner is co-founder and Editor of EcommerceBytes and AuctionBytes.com and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @auctionbytes and send news tips to ina@ecommercebytes.com.


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