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Do you use any feedback tools? (Please check all that apply)
I have a patterned set feedback sentence I use cut & paste
wil be getting software to analyze feedback.
feedback automation through SM Pro
None of the above
I take a harder look at low feedback sellers.
negative/neutral web site
To check out buyers and see how they pay and hold up on their end of a deal.
Shooting Star from foodogsoftware enables me to know when a buyer or seller has given feedback and to respond automatically.
i don't know what a feedback tool is.. i do NOT use bulk.. i do analyze feedback.. but not through a tool..i just look at it...
I leave feedback in bulk to those that have left feedback for me.
no didn't know there were any
Automated feedback for buyers via Seller's Assistant Pro - allows batching and rotating positive feedback.
no tools, do it myself each time
None
Nope
I don't use any feedback tools? I don't know what those are.
none
SA Pro
I have come to rely on feedback a lot with buying....common sense tells me that if I am a buyer and I pay instantly I should get feedback...If a seller doesnt give it ...I naturally assume they dont have a good quality product...this assumption has proven correct in almost every instance ...so now if I tell the truth about the product received then I am subject to a negative feedback for being a prompt payer....
AuctionSage software
Andale Feedback
No tools used
I leave feedback after I recieve Item. Don't need anything yet. Tools are another way to spend time.
no, all individual
I use eBay's Selling Manager Pro and it is set up to leave feedback when my buyer pays for an item. This is most helpful as I sometimes forget to leave feedback as I'm sure most people do.
I don't let my auction management program leave automatic feedback. I always do it "in person."
no
I just tell it like it is.
no.
no
auto feedback after feedback left for me. Selling Mgr. Pro
SAPro's bulk feedback function, though I review each transaction
automatic positive feedback reply
N/A
no
Just do it by hand
no
I use sparedollar auto feedback. When someone leaves me positive, it leaves a comment back but not if I receive negative (but I don't have any neg.).
I use Selling Manager Pro's option to only leave feedback when the buyer has left positive feedback for me. I did this as I was sick and tired of being held hostage by buyers who lie and are just plain angry with the world. I write ebay weekly telling their stupid system DOES NOT WORK.. They do not care so long as they are not legally liable for anything. That is their only concern.
Aautomated systems within MarketWorks and Merlin Instant Feedback
negative/neutral feedback finder
No. Too much time to do all of this. Don't have the time.
http://www.toolhaus.org/cgi-bin/negs
No special tools
No I do not use Feedback tools.
SAPro
I read the negative/neutral feedback information to see what the problems were.
Automated to leave feedback after it is posted for us
don't buy from sellers with no feedback have been scammed twice because of new users.
no tools used
automatic feedback when item is paid & shipped
I use eBay's "Feedback I Need To Leave" page
Gut Check Bay Check
no
Just my OWN research
automatic feedback leaver - when someone leaves positive feedback it leaves positive in return
I use a service that pulls all of the neutral and negative feedback in one convenient place.
I leave it feedback on a one to one base.
no
Shooting Star post managment software
NONE
I use some previously used & saved phrases that are applicable.
I get a text message on my cell phone when someone leaves me feedback
I use SAPro but do one at the time and leave the appropriate feedback for the buyer ...
What comes with Auction Wizard 2000
My software allows leaving pre-edited feedback randomly selected from my personal list.
Sometimes copy feedback others have left for me & use that for buyers.
custom software to manage the selling process... includes automated posting of feedback
Not sure I understand the question. What "tools"? I leave feedback on a one item at a time basis.
no
no I leave individual feedback per person so that it is more personal.
Brain...does that count
As eBay developers we are designing our own
no
I leave feedback after the buyer lets me know they received the package, so I do this one at a time.
Here's a new one...I'm new to ebay and the computer..I didn't know there were feedback tools, but now I'll check it out!
None
no
I just use the feed back forum.
I have the ability to leave feedback in bulk, but try to find the time to customize my remarks
none
Leave feedback after the buyer leaves it first. Found when I leave it first I don't always get any back.
Sometimes before bidding, if a seller's feedback is a low figure or below 98% I will check the seller's history, plus recent activity.
Only what eBay has.
I mostly use the feedback pre-filled, in selling manager. Sometimes my own wording, and sometimes in bulk.
We use Seller's Assistant Pro, which alerts us when feedback has been received. We then leave feedback with the same program.
I'm not aware of any feedback tools.
none
negative feedback tool (Gutcheckthat picks up a persons negative feedback for me to ananlyze)
I read the feedback comments to see if bad packing or slow shipping was a factor.
I use Merlin Instant Feedback which automatically posts feedback for the buyey once they post feedback for me.
http://www.toolhaus.org/cgi-bin/negs (this helps for someone with alot of feedback)
I use Vendio which allows me to leave saved feedback responses after the transaction is complete.
I want to see why a neg feedback was left. So I am stuck scanning and scanning to find the sale. Ugh!
Use no feeback tools
I just leave feedback according to condition of item I buy or how nice the person is that I sell to.
A seller's feedback robot.
Tools?
No
Just send the same sentence for sellers and buyers, unless is is spectacular 'praise'.
I never heard of feedback tools
no
Individual feedback for each person.
Auction Commander Feedback
Andale
No Feedback tools---I leave item by item and sometimes try to personalize the feedback to the buyer--ie if a repeat customer--I say that in feedback
no
None
Shooting Star feedback generator
SPAREDOLLAR'S AUTO RESPONSE TO FEEDBACK WHEN I GET IT
look at text of negative feedbacks and followups, not just numbers. Also use toolhaus.org's neg/neutral retriever to analyze giver & recipient of negs.
Shooting Star Management Software
Feedback tools within Vendio Sales Manager Pro
no
I use no tools... simply leave it from MyeBay or AZ page of "things to do when I'm really bored and don't want to work" (laughs at self)
just the ones eBay provides
I leave feedback for buyer immediately after payment is received
I have a link to a website that will show me all of a dealer's negative feedback in onee place.
no

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