| item was misrepresented |
| Only if I misrepresented it. |
| doesnt fit, |
| Major description error on our
part |
| See answer on question # 2 |
| If not represented correctly. |
| Individual case |
| Misrepresented, not as
described. |
| Decided on individual basis |
| item's are broken or not listed
approiately |
| Broken or missled by
discription |
| Item never arrives, but only if
buyer purchased shipping insurance |
| Unhappy with Purchase |
| Item rarely broken when
shipped, defective after use - can return for replacement. |
| Item does not match description
|
| Based on the individual
transaction. No real refunds except for extraordinary situations |
| If I've misrepresented the item
|
| never |
| If not as described. |
| defective or unopened |
| not as described |
| If item (if functional) does
not work properly upon receipt |
| only if item not as
described/photographed |
| They threaten negative feedback
|
| grossly misrepresented |
| Item was described incorrectly |
| each judged individually |
| broken or dissatisfied |
| My return policy is that
returns are not allowed unless I have grossly misrepresented the book. |
| If item misrepresented in
listing |
| Depends on type of item |
| seller error |
| 30 day any, 6 month mechanical |
| authenticity issues only-which
never happens |
| When there was an error in
describing the item |
| mis identified |
| Rare instances, if customer not
happy & contacts us w/out being rude. |
| if i didn't describe item
properly |
| if item sent was not as
described in auction listing |
| Not as stated |
| Case by Case basis |
| If an item is defective, we
will replace it or refund your money at our discretion, within 90 days of receipt of the
product. |
| not as described |
| broken with ins, or
misrepresented |
| "All Sales are
Final." |
| case to case basis at my
discretion |
| Buyer threatends neg feedback
or buyer asks nicely |
| item not as described |
| Description of item not
accurate |
| item not as described |
| case by case decision |
| Item not as described...will
also return shipping costs. |
| Only if I have grossly
misrepresented the item.. and if it is broken w/ insurance. |
| unsatisfied with condition of
item |
| no returns |
| Item misrepresented in the
listing. |
| doesn't meet discription |
| only if the item was grossly
misrepresented. |
| misrepresentation or error in
listing |
| Satisfaction guaranteed but no
return if PO breaks the item and buyer refused insurance. |
| Only if mistake in listing. |
| Only if item was not described
accurately |
| Ship damage, not as described,
wrong item |
| Any reason, though I request
they ship it back to me packed well, to get it back safely & that they contact me
before returning. I have a very liberal policy. |
| Damaged or If item is not as
described in the ad |
| *if* broken (video),new item
sent if possible. |
| Item not as described, Broken
must be insured |
| Item was not satisfactory. |
| Unhappiness with item |
| 10 days for reasons other than
postal error. For postal error, insurance must be used. If item breaks during the life of
the item, a replacement is sent. |
| non-damaged -in the same
condition they received it |
| item not as described or buyer
unhappy, item must usually be returned |
| item not as per deescription |
| When not as described |
| If I made an error in my
description |
| Only if item was misrepresented
|
| returns allowed only if our
mistake |
| depends on reseason |
| only if not as discribed |
| If wrong item or still mint may
allow return. I'm not a store, just a person getting rid of clutter. |
| If item is not as described |
| Only if grossly misrepresented.
|
| if not as described (of course,
this would include broken) |
| If a flaw is not mentioned. |
| If insured and arrives if
broken And if item does not meet expectation |
| if I omitted a flaw from the
description |
| I haven't had a return request |
| work it out |
| Returns have never been a
problem, happy to say. |
| Never sell as is. |
| not completely satisfied |
| As in #3 |
| Only if Item was not as
discribed |
| broken (always insure) or not
as described |
| not as represented |
| NONE |
| not as described |
| item not as described |
| Buyer is unhappy with Item
Description or finds a majot flaw in item that we missed entirely. For example: Buyer
finds a hair line crack in a vase or buyer thinks item is a repro, etc. |
| if i ship the wrong item |
| our mistake |
| If they made a mistake and want
to exchange it, if the item is defective they can return for a new item |
| You buy it, you keep it. Unless
there is a mistake on my part. |
| if I make an error in listing
description |
| If my description
misrepresented the item. |
| Item not as described |
| i made a mistake in the item
listing |
| item is not as represented |
| If I goofed in the listing |
| misrepresentation |
| Item is not as described |
| Mistake intentionally or items
is not as described which mine always are. Used items are as is |
| none |
| depends |
| If we make a mistake, and it
our error, will allow returns, or maybe give refund and tell them to keep the item for our
mistake. |
| Description errors in auction
listings, no buyers remorse returns accepted. |
| Customer is not satsified with
product. |
| If item not as described in
auction. |
| Buyer unhappy with purchase, |
| must be in resellable
condition, does not apply to books, or custom products. |
| If item is not as stated and/or
has damege I didn't see. It happens, but it dosen't happen often. |
| If not properly & fully
described |
| only if what they get doesn't
match the auction description, no time frame given |
| if not described properly |
| Only If Item Misrepresented |
| If error was made in
shipment-such as wrong item shipped. |
| our errors corrected only |
| seller error |
| All items as is. Returns only
if item misrepresented |
| depends on situation and what
item is. |
| only if item is NOT as
described |
| item misrepresented |
| If my description is proved
incorrect |
| Not as described in listing |
| error in description |
| If they, I are not happy! |
| negotiable |
| not what ordered |
| Item not as described |
| Only when there is an error in
the description |
| if not as described |
| If item is not as described in
listing |
| Item not as described |
| Not as described |
| Item not as described, arrives
broken, insurance required |
| item not as described, unhappy
customer |
| Item not as described in
auction listing. |
| Arrives broken but not by
shipping damage. |
| sent wrong size item |
| If customer is dissatisfied |
| SENT BACK IN SAME CONDITION AS
MAILED OUT |
| If an error was made describing
the item |
| If they are not satisfied |
| item was seriously
misrepresented |
| if items is damaged & I did
not mention the damage in the auction ad because I missed it |
| Must be insured and exactly as
shipped including packing materials |
| defective or unhappy with item |
| not as advertised |
| item has been grossly
misrepresented |
| misrepresentation |
| No returns--Refunds or
Replacement Only. |
| unhappy with quality of item |
| n/a |
| item not as described. |
| No returns |
| Item not as described in the
Auction. |
| grossly misrepresented |
| they feel the item was
misrepresented |
| Item is not as described |
| I would refund without a
return, after providing proof of damage (pictures). |
| if supplier allows ME to
return! |
| If item isn't as described |
| Broken, not as described |
| I take it on a case by case
basis |
| Item not as described |
| misrepresented |
| if item is not as described |
| misrepresentation |
| If broken, I would of course
take replace it but not give a refund |
| usually they are just plain not
happy |
| Item is not as described in
listing. |
| significant defect not
mentioned in description or if my description was incorrect |
| item not as represented |
| I will gladly refund your
purchase price, upon return of item, if you feel I have not given an honest description. I
realize that this is a subjective process and want to be fair with you, as I would |
| depends on nature of complaint |
| I don't ship breakables without
insurance, so broken items don't fall under return policy, they're an insurance issue. |
