| refund in the amount of the bid
|
| no policy |
| Credit to use on other winning
auctions |
| depeds on what is problem |
| Not stated |
| Complete and total refund of
all monies! |
| Partial or full refund
depending on the situation |
| Store Credit Only |
| no refunds for fit issues.
Generally exchanges but will refund if buyer is angry or unreasonable WHICH IS ALL THE
TIME |
| depend if they have insurance |
| if I sent the wrong item I send
a replacement, but no returns period |
| Full purchase refund--shipping
& Ins. paid by buyer |
| Shipping charges not refundable
|
| refund less shipping unless I
made error |
| Refund on End of Auction price
only - shipping/handling is non-refundable |
| refyfund of bid price only, no
shipping |
| Full refund of purchase price
only-not shipping costs |
| Not stated |
| full or partial refund + 1
shipping |
| full refund if my error; bid
amount otherwise |
| I would not refund s/h/i costs.
I most often offer a discount on the price of the book if they would like to keep it. It's
only happened twice in a year. |
| Depends on situation |
| whatever is appropriate |
| buyer to return item & i
will issue refund including all shipping |
| less stock fee if no fault to
our firm |
| We'll exchange it if we have
more available or refund money. |
| How much depends on why it's
being returned |
| if insurance is purchased |
| full refund less shipping |
| Refund bid money |
| Whatever they want! We offer
all sorts of upgrades, even a coaching session. a Full refund is shipping/handling/ and
insurance |
| shipping not refunded |
| Purchase price refund, not
postage |
| All of the above. |
| depends on the item |
| no returns |
| minus return shipping |
| refund of item purchase price -
shipping is not refunded |
| Refund less shipping charges. |
| Full Refund plus ALL their
shipping costs too!! It's called The Coco Guarantee. They never have to worry about losing
one penny if they're not happy! |
| exchange for replacment only if
damaged |
| I refund the full amount, less
s & h charges. |
| exchange or refund less 15% |
| Refund of bid amount. no refund
on s/h |
| Full refund, less shipping
costs both ways |
| full refund if returned in
condition it was sent in. Replacement if broken over the life of the item. Post office
must give refund if it's a postal error and insurance is used. |
| Cost of item less s/h |
| full refund minus shipping
costs |
| full refund of all but shipping
|
| Satisfaction guaranteed -
handled on a case by case basis |
| If my error a full refund |
| we will do whatever the
customer wants, full refund, exchange, whatever |
| Full refund of product minus
shipping |
| price of item only no shipping.
|
| NO returns |
| refund of bid price |
| Full Refund of winning bid; not
SH&Ins |
| negotiable |
| zero refund |
| Don't have |
| will pay for return shipping |
| Each circumstance evaluated
individually |
| refund of purchase price only |
| Sale price only |
| NONE |
| refund less re-stocking fee
which changes according to the length of time waited to return item. |
| refund, exchange or partial
depending on the situation |
| I will send parts on me. They
own it. No refund of shipping. |
| Full refund less shipping
charges both ways |
| partial refund and keep or full
refund and return |
| full refund less: shipping
costs and ebay fees |
| depends on specific situation |
| refund minus fees If Item was
not as described but they have to prove it before return used are sold as is final |
| full refund minus return
shipping |
| none |
| depends |
| Full refund minus shipping. |
| Full refund of BID PRICE
only...not shipping/handling/insurance |
| n/a |
| It depends on the but=yer, soem
want to return an item others ask for some adjustment. |
| refund for item only, no
shipping refund |
| we'll then ship them the RIGHT
item or refund |
| No returns is the policy. |
| purchase price, not shipping |
| full refund including shipping
and return shipping cost |
| Full refund minus all shipping
costs |
| full refund minus shipping
costs |
| depends. If I have another, I
send it out. Otherwise refund. |
| FULL REFUND! |
| case by case basis |
| refund for purchase price, not
shipping |
| partial or full refund
depending on the veracity of the claim |
| refund all but shipping |
| Full refund, but buyer must pay
return shipping and insurance. |
| Refund of purchase price, but
not shipping costs |
| full refund minus shipping |
| I work on a case by case base.
Not all problems are the same. For vintage clothes & accessories I charge a restocking
fee of 25%. We ship out in 1 day and costumers will take weeks to get it shipped. |
| refund of bid price only |
| less shipping and restocking
fee |
| n/a |
| Do not refund postage or
listing fees |
| No returns |
| credit towards another item |
| excluding shipping/handling |
| Full refund including shipping
unless we can compromise on price |
| Full refund, less shipping
charges |
| depends on the situation and
the bidder |
| Refund on purchase price, only,
no reinbursement of shipping |
| again, depends on situation |
| depends on the nature of the
complaint whether frull or partial refund |
| In most cases a full refund
upon return of item, I usually don't have duplicate items to offer replacements. |
