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1. Shipping Survey
1. Please indicate where you sell online. (Choose all that apply)
Response Percent Response Total
Amazon
20.8% 116
Half.com
17% 95
eBay
97.5% 544
Yahoo
7.5% 42
Other Online Auction Site
8.1% 45
Bookselling Site
5.2% 29
Classifieds Site
4.5% 25
My Own Ecommerce Site or Storefront
22.6% 126
Online Antiques Mall
1.8% 10
Other
5.7% 32
Total Respondents   558
(skipped this question)   0
2. Were you aware before today that U.S. postal rates were changing effective May 14th?
Response Percent Response Total
Yes
83.5% 466
No
14.2% 79
Unsure
2.3% 13
Total Respondents   558
(skipped this question)   0
3. Please indicate how you think the new U.S. postal rates will affect your business.
Response Percent Response Total
The new rates will have a net increase on my total postal costs.
67.7% 378
The new rates will have a net decrease on my total postal costs.
2.7% 15
The new rates will not have an effect on my total postal costs.
9.7% 54
I don't know how the new rates will affect my total postal costs.
19.9% 111
Total Respondents   558
(skipped this question)   0
4. Do you use any automated tools to help shoppers calculate postage costs on your items?
Response Percent Response Total
Yes
51% 283
No (please skip question 5)
48.8% 271
Don't know
0.2% 1
Total Respondents   555
(skipped this question)   3
5. Will the automated tools you use in your listings or on your website calculate the new postal rates when they go into effect on May 14th?
Response Percent Response Total
Yes
34.5% 109
No
10.1% 32
Don't know
55.4% 175
Total Respondents   316
(skipped this question)   242
6. Media Sellers: How will the changing rate of USPS Media Mail affect your online sales business? Please check the one statement that best describes your situation.
Response Percent Response Total
I don't use USPS Media Mail
29.6% 151
I don't know what the new Media Mail rates are going to be
26.3% 134
I will need to raise prices on my inventory and/or eliminate low-margin items
21.2% 108
I will stop selling inexpensive items that I have been sending out via USPS Media Mail
4.1% 21
I will consider changing carriers as a result of the new USPS Media Mail rates
4.1% 21
I don't know how it will affect my business
14.7% 75
Total Respondents   510
(skipped this question)   48
7. What are your biggest concerns about the forthcoming U.S. postal rate changes? (Check all that apply.)
Response Percent Response Total
I am concerned about higher shipping costs.
77.4% 432
I am concerned that the tools I use may not be ready when the changes go into effect.
26.3% 147
I am concerned that current listings that are scheduled to end after May 14 will have the old shipping rates and I will lose money on those orders since I will have to ship at the new rates.
28.7% 160
I have no concerns about the rate changes.
12.2% 68
Don't know
3.4% 19
Other
12.5% 70
Total Respondents   558
(skipped this question)   0
8. Please indicate which postal tools you use. (Check all that apply.)
Response Percent Response Total
eBay/PayPal
73.4% 381
Endicia
17.9% 93
Stamps.com
7.3% 38
Dymo
1.9% 10
Pitney Bowes
4% 21
Windowbook
0% 0
Features provided by auction-management vendors
5.4% 28
Other
19.7% 102
Total Respondents   519
(skipped this question)   39
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